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The Most Reliable & Trusted
VOIP Service Provider
in Canada
November 26, 2012

“S” Is For Success

Okay, we admit it. Maybe we have been doing just a little bit of bragging lately. Is it so wrong to believe strongly in your business? Is it so bad to be confident in your abilities? Is it a sin to be proud? Well, maybe some may think so. But, at MeloTel, we think more like the Toronto Argonauts. We strive to be champions!

And while we’d like to take this opportunity to congratulate our hometown football heroes on capturing their record-holding 16th Grey Cup last night, we’d also like to offer a reminder about why MeloTel is in a league of its own. Over the past few weeks, our blogs have highlighted our commitment to producing fantastic blogs, creating incredible voice ads and designing the perfect logo for your company.

Let’s not forget our outstanding website design capabilities as well as our expertise in VoIP telephone services. MeloTel is a company that truly cares about its customers. Recognizing the individual needs of each and every client assures that we cater to concerns that produce optimum outcomes. One of the keys to our growing success is that we listen. In fact, there are several S’s that produce our success.

Support. We know that you require our immediate attention to your questions and therefore offer our round-the-clock support. So here’s a reminder that for general business inquiries, we are available to speak to you between the hours of 8am and 7pm each business day. Simply call us up at 1-888-MELOTEL. However, for technical issues, we offer 24/7/365 support. Just email support@melotel.com.

Savings. We also know that saving money is important to you. This is why we go out of our way to provide you with services you need, at rates that are lower than what you’re used to paying those big name companies. MeloTel is committed to offering our clients more value than any of our competitors. It’s not about being “cheap”. It’s about getting the quality you deserve at a price that is fair.

Staff. Our MeloTel Team is comprised of top-notch talent. We take great pride in having created a team of amazing employees, each with unique and incomparable skills. As a result, we are able to produce a greater experience for you and your business. As mentioned earlier, setting up your phones, designing your website and logo, writing your blogs and voicing your ads is a job for a super company.

Service. The average hold time for technical support is below two minutes. If you need assistance in a hurry, MeloTel is here to give it to you. And, by no means are we a “fly by night” organization. We have been proudly serving Canadians since 2008 and as far as we’re concerned, we’re only getting started. Our experience has only granted us further insight on how to be a leader in our industry.

Security. Our data centres are state-of-the-art and highly secure. Not to mention, our company has received an A from the Better Business Bureau. Their appraisal is further proof that MeloTel can be trusted to exceed your expectations and deliver premium service in each and every transaction. As we like to say, “give us 1% of your trust and we will earn the other 99%.”

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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