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October 21, 2013

Run ‘DaBest’ Call Centre Using “DaFeeder”!

Depositphotos_26986651_xsKeeping in constant contact with customers is a must for most business owners. And for some, making the first point of contact via the telephone is a key component to what makes their businesses successful. In many cases, Canadian business owners employ the use of call centres, hiring talented phone staff to make those first points of contact with prospective clients across the country.

For some companies, their phone reps are required to dial various phone numbers throughout the day manually. It may not sound like a big deal, but dialing time when added up over the course of days and weeks can be astronomical. What does this mean to your business? Wasted time manually dialing means wasted opportunities to make more contacts that convert into actual sales.

MeloTel suggests that you allow DaFeeder to do the dialing for you! Introducing the DaFeeder Preview Dialer – the latest feature in MeloTel’s long list of services. This exceptional new service is a web-based telemarketing software that allows even the most basic computers to manage campaign dialing and dispositions. It works wonders in helping small to medium-sized businesses to make greater contact with customers.

If you have a telemarketing department at your business, DaFeeder is definitely for you. This computer-controlled program takes away the need for your associates to dial a single digit all day long. DaFeeder uploads leads on the computer screens used by your reps. The lead includes company information such as phone number, address and business owner name in addition to other specifics.

With the simple click of a button, your phone representative can dial up the prospective customer while the system allows for notes to be made and future calls to be automatically set up. An all-in-one software, DaFeeder gives your team the ability to acquire information about clients, log specifics about calls and monitor customer interactions in one online filing system.

It’s easy and very convenient to use and will help you to avoid huge piles of hard-to-file paper. DaFeeder will greatly enhance the effectiveness of your call centre. It will drive sales, improve customer satisfaction and provide greater insight into the performance of each and every one of your sales representatives. It’s an all-inclusive call maker and statistics keeper that will make running your business that much easier.

As always, MeloTel is happy to offer this service through a variety of tiers so that business owners may select the package that best suits the needs of their respective companies. There are three tiers, in fact: Silver, Gold and Platinum, and they start at only $15.00 a month! DaFeeder is very easily one of the most sound investments your company can make.

After using DaFeeder, we’re confident that you’ll see dialing up your leads in a whole new light. You can load your own leads, manage sales scripts and do so much more. Do away with traditional paper scripts and lead lists. DaFeeder is bound to increase the productivity of your call centre. For more information or to place your order, please feel free to give us a call at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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