In our last blog, we not so subtly noted that “it’s all about VoIP”. Having been in business for ten years now, MeloTel is a company that is quite used to heralding the many benefits of Voice over Internet Protocol. As a result, we sometimes forget that there are still a lot people who aren’t quite sure what VoIP is all about.
“What’s that?” curiously asked a colleague earlier this week when the topic of VoIP was raised. The simplest way to describe VoIP, we find, is to simply say that “it’s using the phone over the internet instead of regular landlines”. However, to adequately explain VoIP would require a description of the wide variety of advantages it has over traditional phone lines. Let’s revisit a few of them, shall we?
When you run a business that uses traditional landlines to operate its phone system, you are forced to conduct business within the four walls that make up the company’s location. Remember that with VoIP, you’re using the internet. And with either a Wi-Fi connection or a data plan, you can use the internet on any mobile device of your choosing, right? That means, with VoIP, you can conduct business over the phone, using your business number, anywhere you like!
“If your business is on-the-go, VoIP services can be a tremendous benefit to you because they will follow you wherever you go,” explains Tom Collins of Atlantech, “On a traditional phone system, a line that runs to a home or business is assigned its own phone number. Any movement that takes place then becomes a trial of remembering the right codes or keys to dial on your phone. A lot of time can then be wasted by contacting phone companies to transfer services and phone numbers to new locations.”
With a traditional landline, your phone system provides one very specific function: it makes and takes phone calls. With VoIP, you have the ability to take advantages of such incredible features as Voicemail to your Email. With this service, your voicemails are sent to your email inbox as mp3 files. This gives you the opportunity to listen to and store your messages on any device you wish. It also helps you to gain a much better ability to return important calls.
In addition, as Alexis Writing describes on Chron.com, VoIP offers video conferencing capabilities. “This allows you to stay in touch with your co-workers and clients to discuss important deals, affairs, meetings, files, documents, agendas, no matter where you are,” she writes, “Even while you are abroad attending to meetings, you still have the capacity to attend other important meetings in the home office without having to worry about being physically present.”
As if the above mentioned advantages weren’t enough, VoIP phone services are generally far cheaper than regular phone services. One of the main reasons for this is the absence of long distance charges. As Collins informs, with VoIP, “all communication data is turned into packets and sent over the IP network.” If the IP network your business uses is its internet connection, making a long distance call is as costly as sending an email. In other words, it isn’t costly at all!
Discover the benefits of VoIP for yourself by taking advantage of MeloTel’s cloud-based Commercial Phone Services. For more information, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"