It is not uncommon to hear people complain about the faceless, big name companies who provide telephone and internet services. Most often, we hear that they don’t treat their customers like people, but instead like numbers that all add up to big bucks. “Where is the personalized service?” we are often asked. “Where is the respect?”
One of the reasons that MeloTel has grown into a leading provider of Business and Residential Telephone Services in Canada is because of our ability to truly “hear” our customers. We remember that we are customers too. And so we do all we can to make sure our clients are treated the way that we would like to be treated as well.
So in “hearing” our customers’ concerns, we developed phone plans that insist upon no commitment. Our clients pay for their services on a month to month basis and have the freedom to cancel at any time. The interesting thing is, our clients don’t cancel! And we know that that has a lot to do with the customer service they get – not just their phone lines.
“When I call MeloTel, I appreciate that I’m speaking to a person who actually remembers who I am,” shared one of our clients, “The other companies are too big to have any clue who their customers are. Now that I’m receiving specialized service, I feel so much more comfortable. I get a genuine feeling of respect when dealing with MeloTel.”
We also know that one of the biggest concerns among Canadian consumers is pricing. We hear, all the time, that it’s simply too expensive to deal with the big name phone providers. This is why MeloTel has offered – and continues to offer – a free consultation as it relates to your phone bill.
It’s as simple as letting us take a look at your current phone bill from your current provider. We’ll happily let you know how we can save you money. And there is absolutely no obligation for you to make the switch to MeloTel after receiving this information. Again, we want to give as much respect to our clients as possible.
It’s all about choices. And we’re confident that Canadian consumers are intelligent enough to make choices that are in their best interests. If affordable pricing, high level customer service and a show of respect is what you’re looking for in a telephone provider, we’re confident that MeloTel will be the choice for you.
Give us a call at 1-888-MELOTEL!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"