For many years now, MeloTel has advertised itself as Canada’s Hosted Company. A provider of a myriad of VoIP-based services including our widely-heralded Commercial Phone Services, we pride ourselves on being a one-stop shop for all of a small or medium-sized business’ necessities. However, the MeloTel team has always seen itself as more than just a service provider. We’re people who prioritize making genuine connections with the individuals we serve.
We’re confident that we can make the claim that a dose of MeloTel’s customer service is like no other that can be found in our industry – or any industry, for that matter! Our representatives – including our Founder and CEO, John Meloche himself – take the time to get to know the people who entrust us as their service provider. That way, we can grow strong and long-lasting relationships.
One of the ways we do this is by being easily accessible. We have numerous ways to get in contact with us. Between our easy-to-remember phone number, 1-888-MELOTEL and the Live Chat feature on our website, it’s virtually impossible not to get immediate assistance during regular business hours. However, we’re also insistent on returning voicemails and emails in expeditious time frames.
And, this week, we’d like to take things just one step further! If you haven’t yet subscribed to our weekly newsletter, we’d like to take the opportunity to invite you to do so today. For quite some time now, we’ve been sending email newsletters to our subscribers that describe the various products and services that are provided by MeloTel. The newsletters also offer some personal insight into the goings-on of our industry and our very own office.
However, beginning next week, our newsletter will take on a bit of a different shape. It’s important to us that our newsletters contain information that our subscribers look forward to reading. So, going forward, the newsletters will take more of a personal approach. By that, we mean that the news contained in them will be catered more specifically to the individuals who read them.
John will be passing along some of his own personal takes on the latest technological advances, but he also plans on relaying findings of case studies and communicating official industry-relevant notices. Our intention is simply to serve you better. And that’s why we’d like your help! We would love to hear from you about what you’d like to learn more about in our newsletters.
Are there advantages of using VoIP technology that you’re not clear on? Would you like John’s take on current events? We are currently in the midst of whipping up a fresh new design for the MeloTel newsletter to reflect its new direction. But, between now and next week, we’d be more than happy to hear your suggestions and answer any questions you may have.
Please don’t hesitate to reach out to us using the contact methods listed above to let us know what you’d like to get more of from our weekly newsletters. We look forward to connecting with you soon!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"