Both MeloTel clients and readers of the MeloTel Blog alike know that it’s no secret how proud we are of our customer service. We pride ourselves on the fact that many of our clients refer to MeloTel as a “people’s company”. One reason for that – so we’ve been told – is that we don’t treat our customers like anonymous numbers. Being a smaller company than the major telecom corporations enables us to get to know our customers on more personal bases.
It’s not our size, however, that makes the mark of our customer service style. It’s our attitude. Following the lead of our company president, John Meloche, we take genuine interests in the lives of our customers. Not only does it help for us to grow our relationships, but it also helps us to constantly develop new products and services that directly meet their needs. Many of our innovations have come as a result of adhering to direct feedback.
And we certainly hope we’ve made both our new and long-standing customers very happy as a result. Speaking of our awesome customer base, we’re always looking to add new members to it. If you’ve had any interactions with any member our staff, we’re hoping that you can attest to the high level of service you’ve received. We’re also hoping that you’d be willing to tell your friends all about it!
Would you be willing to refer MeloTel to your friends? Over the years, we have significantly grown our customer base thanks to the many referrals that have been given from our current customers. There’s no better way for our business to be represented in the public eye than to have genuinely happy customers spread the word about it. And we’re eternally grateful to those who have recommended us.
When people who have used our services appreciate them enough to recommend them to their friends and family members, it really means a lot to us. We can’t say enough about how much we value the referrals of our customers. And although we’re not ones to regularly request anyone to do so, we’d like to ask for your help in spreading the word about MeloTel to the people you know. Thank you so much in advance!
What will MeloTel do for those you refer to us? We’d like to make clear that we never pressure any curious prospects into signing up for our services. Instead, what we do is offer free, no obligation reviews of their current telecom bills. That way, we can clearly outline for them exactly how much money we can save them with the hosted services we offer. They include Commercial Phone Services, Website Maintenance Services and Domain, Email & Web Hosting among many others.
What are the best ways to refer someone to MeloTel? Simply ask your friends to give us a call directly at 1-888-MELOTEL. Be sure to let them know to mention that they were referred to us by you. You can also contact us directly to provide the contact information of the friends you wish to refer. We will then be in direct contact with them to introduce ourselves personally. You may also use the live chat feature on the bottom right corner of our website to contact us.
Every new relationship counts! As mentioned, your support means a lot to us, here at MeloTel. We’d like to take this opportunity to thank everyone who has ever referred MeloTel to a friend and to everyone who has ever taken a referral to become a new customer of ours. We look forward to many years of growing our relationships with you and providing you with incomparable hosted services at unbeatable prices!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"