Over the past decade or so, VoIP technology has vastly changed the ways in which business owners have communicated with their clients and colleagues. No longer are professionals restricted to the confines of their offices in order to make and take calls. The limitations set up by traditional landline telephone are things of the past. And we have cloud-hosted phone services to thank for that.
The VoIP-based Commercial Phone Services offered by MeloTel offer a myriad of calling features. They include Call Waiting, Caller ID, Conference Calling, Call Transfer, Voicemail to your Email, Incoming Call Routing, Custom Hold Music, Out of Office Options and The MeloTel VoIP Panel. But that’s not all!
All of MeloTel’s clients who utilize our cloud-hosted phone services are able to download a FREE app than enables them to use a “softphone”. Essentially, this app can be opened on a smartphone or even a PC to allow you to make and take calls from anywhere in the world! It’s perfect for busy professionals who need to make great quality calling on the go.
It’s also an awesome service for those who work from home. MeloTel’s cloud softphone frees you up from having to give out your cell phone or home phone number to anyone. Instead, you can simply continue to use your business line and extension. With the softphone app, your mobile device becomes your portable business phone!
Last year, MeloTel’s Founder and CEO, John Meloche decided to create a video for YouTube. It details the various benefits of MeloTel’s cloud softphone service. Watch it HERE! In the video, John explains that he was inspired to create it because of a call from a client who hadn’t even realized the service existed. He highlights the fact that the softphone is free to every MeloTel user who already has an extension on our system.
The app is “available in the Google Play store and the Apple store,” informs John. He notes that it allows you to “register your smartphone to the same extension that you have on your desk and use that extension to be able to make and receive calls just like you would as if you were sitting at your desk, but over Wi-Fi and LTE.”
John highlights a huge advantage of using cloud softphone. You can take your phone extension with you wherever you go. As well, when you make and take your phone calls, using the app, they will still be recorded and saved in your archives.
To reiterate, cloud softphone is a fantastic tool for business owners who are regularly on the go. Of course, the current coronavirus pandemic is keeping people from travelling. However, when normalcy resumes and you are on vacation, you can use your hotel’s Wi-Fi to make phone calls back to Canada or the United States for free! Be sure to watch John’s video to learn more about how to set up your cloud softphone and how to use it.
For more information about MeloTel’s cloud softphone, please don’t hesitate to call us at 1-888-MELOTEL.
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“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"