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June 22, 2012

Re-Defining Innovation: A Recap

On Wikipedia, “innovation” is described as “the creation of better or more effective products, processes, services, technologies, or ideas that are readily available to markets, governments, and society.” Quite honestly, we’d have to say that such a definition is pretty much spot on.

However, we’d like to add a little bit to that definition. At MeloTel, we believe that innovation also entails a willingness to be a cut above the average expectations of society. We believe strongly in the business of happiness. And with that, we work diligently to be as innovative as possible – to make our customers happy.

How so? Well, let’s recap the past few weeks, shall we? Since our inception, MeloTel has been known as a provider of VoIP Telephone Services for business owners. However, late last month, we revealed that we are now also the providers of Residential Telephone Services. Why? We know that our customers are simply paying too much for their home phones.

The way we see it, we can make our customers happy by providing them with top level home phone services at a fraction of the cost they would generally pay to those bigger-named companies. We didn’t stop there, however. Our clients, who are generally made up of business owners, continue to need our help.

So, a couple of weeks ago, we introduced our premium rate 1-900 numbers. We know that many business owners have areas of expertise that they can share with their customer bases. Offering that service through a 1-900 number can help add a new revenue stream to your company’s portfolio. And MeloTel is happy to help you achieve that.

Let’s not forget that MeloTel also specializes in website hosting and design. Last week, we excitedly introduced a brand new line of web hosting packages. We cater each package to the size of your company and its specific needs and objectives. Why pay for services you don’t need? We’ve set it up so that you are getting exactly what you do need for the right price.

And we’re not done there. Earlier this week, we announced an incredible discount on one of our most popular products. The awesome Polycom IP 331 telephone is now $40 off! Usually $139.99, this great device now goes for $99.99 until the end of June. So be sure to place your order before the end of the month.

And as you know from our last blog, a 1-900 number is certainly not the only specialty phone number that MeloTel provides. We can get you a local number in a non-local area. Live in Calgary but need a number with a Montreal area code? No problem! For this and any of our other products and services, give us a call at 1-888-MELOTEL today.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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