As of yesterday, the Public Health Agency of Canada has confirmed 93 cases of COVID-19 in Canada. So far, just one case has sadly resulted in death. An elderly individual from British Columbia, who had pre-existing medical issues, is the first Canadian to succumb to the disease. PHAC also points out that 79 percent of ill individuals are travellers and 12 percent are close contacts of those travellers.
Also, as of yesterday, the Centers for Disease Control and Prevention confirmed 647 cases of COVID-19 in the United States. 25 deaths have been reported. It goes without saying that we sincerely hope the spread of coronavirus comes to a halt much sooner than later. The unfortunate reality, however, is that the situation may get worse before it gets better. As a North American business owner, you have some important decisions to make very soon.
MeloTel can help you! With our cloud-hosted Commercial Phone Services, you can have your workers easily set up to work from remote locations. With VoIP technology, our phone services enable your staff to make and take calls from any location just the same as if they were in your office. No landlines are necessary. Instead, a connection to the internet and a receiver are all that is needed.
With our cloud-hosted phone services, your workers will also be able to take advantage of the CloudSoftphone. This lets your team members use your business phone line on their smartphones. It’s as simple as having them download the free Softphone app. By doing so, they can contact any of your clients using their pre-set up phone extensions. As well, when a customer calls your company and punches in the extension of his/her choice, the appropriate representative of your business will be able to take the call through that app.
It’s a desktop app that provides you with Click 2 Call functionality. Your employees, working from home, can browse the internet for the phone numbers they need and simply click on them when they’re ready to make calls using your business line. Essentially, a VoIP-based phone service, like the one offered by MeloTel, allows you to easily uproot your office and take it with you wherever you want to go.
The same can be said about each of your employees who are designated their own extensions. Your callers will have no idea whether they’re speaking to someone in your office or someone in his/her own bedroom. Your employees can transfer their calls from one extension to the next regardless of the physical locations of their co-workers. An employee in Edmonton, Alberta can virtually transfer a call to his/her teammate in Miami, Florida just as seamlessly as if they were sitting beside each other.
The absolute last thing we’d like to see happen in North America is a national lockdown like the one Italy recently imposed. The European nation has reported north of 9,000 confirmed cases of COVID-19 and 630 deaths. Life has changed completely for all of Italy’s citizens. Let’s work together on preventing the spread of coronavirus by giving your employees the opportunity to stay home and remain just as productive as if they were coming into work every day.
For more information about our cloud-hosted Commercial Phone Services, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"