Online reviews mean the world to businesses. In 2020, a positive online review is worth so much more than a traditional advertising method such as a radio spot, television commercial or flyer. That’s because consumers are smart enough to know that online reviews are generally genuine. Nothing beats word of mouth promotion. Think about it. Who are you most likely to trust, a spokesperson or an actual customer?
This is not to say that traditional advertising isn’t valid. Naturally, it’s wise to promote your business in the best possible ways to reach your target audience. However, you’d be hard pressed to find a business owner who doesn’t appreciate a good old-fashioned recommendation. These days, such recommendations aren’t so old-fashioned. As mentioned, they can be found online courtesy of such entities as Yelp and Google.
Are you a MeloTel client? How have you enjoyed your experiences with our team? While we are confident that we have a strong customer satisfaction game, we’d sincerely love to hear from you if you feel our customer service style could use any improvements. We’d also love to hear from you if love working with us. However, we’d also love it if you kindly offered up a review of MeloTel on Google.
We have just launched a BRAND NEW LINK for Google reviews. If you wouldn’t mind clicking on the link and taking just a few seconds to offer us a star rating (fingers crossed for 5 stars!) and a few words about your interactions with MeloTel, we’d be very grateful.
The first thing you’ll see when you click our new link is five blank stars. Simply click on the star that represents your level of satisfaction (one is the lowest and five is the highest). Underneath the stars, you’ll see the instructions, “Share details of your own experience with this place.” Just type whatever you wish to share and then click the “Post” button.
There is no right or wrong way to write a review. You have the freedom to say whatever you wish to say. It can be as short as a couple of words or as lengthy as several paragraphs. The choice is totally yours!
As Podium.com explains, “Google reviews allow any good business to prove themselves to their potential customers. People are able to go online and list their thoughts about the company without having to download an app. The reviews level the playing field where marketing hype, expensive campaigns, and slick copy become less relevant.”
The site goes on to note that the top five advantages of Google reviews for businesses are increased brand trust; increased online exposure and local SEO; a feedback loop and gained customer intelligence; improved click-through rates to your website and greater customer conversion.
If you wish to post a Google review for MeloTel, you can do so HERE! If you have any questions, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website!