You might have noticed that the team, here at MeloTel, regularly comes up with inventive ways to interact with its client base. If we’re not developing creative new services to help better the lives of our customers, we’re finding other ways to put smiles on their faces. One such way is the monthly $100 cash giveaway that our company president, John Meloche implemented off the top of 2015.
How do MeloTel clients earn chances to win the money? By filling out our Customer Satisfaction Survey, MeloTel clients have the opportunity to win $100 cash each and every month! There is no purchase necessary to be eligible to win the money. As long as you are a MeloTel customer who has had a recent interaction with a member of our technical support staff, you are eligible to fill out the survey. Once the survey has been completed, you are automatically entered into the monthly draw for the prize money.
Filling out the survey only takes about a minute or two of your time. But the information that MeloTel receives from these completed surveys is bound to help us for many years to come. We take customer feedback very seriously. There are many different customer service policies that have been strengthened thanks to the information we have received from the Customer Satisfaction Survey.
As well, many of the amazing features that MeloTel offers have come as a result of feedback given to us by our customers. Anyone familiar with our company is well aware that one of our mission statements is to make the lives of our customers easier. By listening to what our customers tell us, we feel that we have made great strides in putting smiles on faces. Besides, in addition to providing unbeatable customer service, what could be better than giving away cash?
At the end of each month, we collect the ticket numbers of the various individuals who have taken the time to complete the Customer Satisfaction Survey. We randomly select a winner by picking a number out of a bowl on the last day of every month. The $100 is sent to the winner through an email money transfer. Again, as long as you are an active customer or employee of an active customer of MeloTel, you qualify to fill out a survey for a chance to win!
The questions in the Customer Satisfaction Survey are designed to assess the satisfaction our customers get with the technical support they receive from MeloTel. We ask that those who fill out surveys use their most recent interactions as the basis for which they answer the questions. Have you filled out one of our Customer Satisfaction Surveys yet? You have until the morning of Monday, November 30th to fill one out and be eligible for this month’s prize money.
Speaking of this month’s prize, MeloTel is pulling out all of the stops to present yet another “first” in our company’s history! Usually, we film our draws and upload the videos to YouTube. This month, we’re implementing yet another fun and creative way to entice our customers to enjoy their experiences with our company. We’ll be streaming the draw for the $100 live! We invite you to join us for this quick, yet entertaining event.
How can you watch the live draw for the cash? In order to view the live Customer Satisfaction Survey draw, you will need to register with Livestream. It is completely free to do so! We highly recommend that you take a few moments to sign up by going to this LINK. You’ll be prompted to enter an email address that will begin the registration process. It is the same link that you can use to watch the draw live, this Monday at 2pm EST!
We also recommend that, if you’ve filled out a Customer Satisfaction Survey this month, you watch intently with your ticket number in hand. As per usual, we will not announce a winner’s name, but instead reveal the winning ticket number. That way, you’ll know right away if you are $100 richer! We look forward to this Monday’s first-ever LIVE Customer Satisfaction Survey draw. It all goes down at 2pm EST. We hope you’ll join us!
For any questions, please don’t hesitate to contact us at 1-888-MELOTEL or use the “Live Chat Support” feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"