So a friend of MeloTel’s informs us, the other day, about a very interesting phone call he had with one of the big name telephone companies. This company, his long-time cell phone and cable TV provider, was contacted because our friend needed their help. You see, he was having some trouble avoiding a particular person who wouldn’t stop harassing him.
“It’s not even funny,” he revealed to us, “This person has not stopped calling and texting for over a year without a response. It’s crazy. So I called up (my provider) to ask what I could do to block the number. They insisted that I would have to pay an extra five dollars a month to get that feature. However, I could get a new BlackBerry for free!”
Our puzzled friend took the new BlackBerry, even though he got off the phone disappointed that the reason he called was an issue that went unresolved. Not only that, but he later discovered that his cell phone provider had extended his contract without informing him that it was all part of the agreement in order for him to have received his new smartphone.
“They didn’t tell me that over the phone!” he angrily exclaimed, “I likely wouldn’t have minded, but I feel like they kind of tricked me. And why is it that these companies can’t do one simple thing that a long-time customer asked for and actually needed? No wonder they have to trick people into staying with them.”
The new phone is pretty nice, our friend admits. But his overall experience with this big name phone company is currently less than stellar. Considering this encounter, MeloTel wishes to remind all of our readers about our commitment to customer satisfaction. There are no tricks here. We know that this is the real way to encourage customers to stay with us.
This is why our Residential Phone Services plan has no commitment whatsoever. It’s a month to month service that allows clients to cancel at any time they wish. Our clients may also keep the current phone number that they have when making the switch to MeloTel. Same number, less cost!
And although our residential phone services require a high-speed internet connection, it works easily with any existing corded or cordless telephones. All you need to do is plug in to the internet and start calling, the same as always. At MeloTel, we work to make your lives easier, not harder. No gimmicks, just honest and good service.
Call us today at 1-888-MELOTEL and press option 3 to find out more about our telephone services and all of their great features!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"