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July 27, 2012

Motivating Your Team Of Champions


When a sports team wins a championship, the members rush the field, ice or court to celebrate in the most joyous way imaginable. Jumping around, hugging each other, high fives and pile-ons all make up the ways that teams celebrate after an arduous year that has ended in the best way possible. Success should be celebrated. How else can a team be better motivated to win?

As we’ve been discussing throughout our blogs this week, a strongly motivated team makes for one that will perform at its best. The best team managers are the ones that work towards providing this sense of motivation all year round. We’re not just talking about morning meetings and bonuses. We’re talking about daily efforts to show appreciation to the people who make your company great.

On, Michele Eby writes about a number of ways that business owners can offer their teams motivation. We’ve been exploring these methods all week and would like to round out her list of ideas in today’s blog. Remember that a happy staff is a hard-working staff. We’ve always found that to be the case, here at MeloTel. So how can you achieve that at your place of business?

Offer your appreciation. Sometimes, it’s as simple as saying “thank you”. Eby writes that “a sincere thank you at the end of a shift or day goes a long way. It’s a means for noticing effort and showing you care. When possible be specific about why you appreciate their efforts.” For example, “I appreciate your extra effort this afternoon. It gives me more time to prepare for the meeting.”

Develop your team. Give your staff members the confidence that they will be around for the long haul. Let them know about your company’s overall goals and include them in how you intend on meeting them. This will give them a sense of belonging and they will work harder to help you reach your goals. Your employees need to see themselves as part of the big picture.

One way to achieve this is to have “future-focused” conversations. Suggests Eby, “At least twice a year (or) once a quarter if you can manage it, talk to your employees about what they like about their job and what they dislike. Where they see themselves in the future. What they want and how they plan to get there. What they think they need to learn.”

Offer your time. One thing that is sure to dissuade your employees from feeling valued is when you express to them that you don’t have time. When you offer your time, it shows that you wish for them to succeed. After all, if they succeed, then so does your business. So offering your time should be one of your biggest priorities.

“It doesn’t mean that you’re a counselor for their personal problems,” writes Eby, “It means guiding them and coaching them. It means checking in with them occasionally to find out how things are going and how the team is doing. It means connecting with them as people first.” It is our hope, here at MeloTel, that our blogs this week will help to motivate you to motivate your team!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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