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The Most Reliable & Trusted
VOIP Service Provider
in Canada
June 3, 2015

And This Month’s Winner Is…

Well, another month has come to an end and that means that MeloTel has selected another lucky winner of our Customer Satisfaction Survey monthly $100.00 giveaway! This month, our long time friend and associate, Jeff Szenes of Canadian POS Corporation visited the MeloTel offices to help our President, John Meloche select the lucky winner. As you can see for yourself in the video below, Jeff pulled out ticket number 943513.

This ticket belongs to a very lucky employee of Synergy Marketing. Preferring to be left unnamed, this client is the second from Canada’s top supplier of promotional products to win our monthly cash prize. Back in February, Denise Lawrence became the first-ever winner of MeloTel’s new initiative when her ticket number was selected in the draw. Thankfully, the feedback we’ve received from our Toronto-based affiliate has been stellar.

We’re happy to point out that we have only great feedback to offer for Synergy Marketing as well. For many years, their promotional gifts have helped Canadian business owners to grow their client bases, garner referrals and secure customer loyalty. As the company’s website domain name points out, they offer the “best promo products” in the business. We should know. We have a lot of high-quality MeloTel memorabilia thanks to them!

If you’re looking to promote your business using a method that works and that won’t cost you a bundle, you could do a lot worse than investing in some of Synergy Marketing’s promotional gifts. They help business owners across Canada uniquely and effectively advertise their businesses. One of the reasons is that they provide personal touches to customer interactions that traditional advertising cannot. And did we mention how relatively inexpensive they are to invest in?

At Synergy Marketing, you can choose from pens, water bottles, rulers, markers, tools, key chains, knives, flashlights and so much more! At MeloTel, we are very happy to call Synergy Marketing one of our longest standing clients. We’re also elated to know that the VoIP-based Commercial Phone Services and Web Hosting that we provide them have helped their business to flourish for many years now.

Rashalee Green is Synergy Marketing’s VP of Operations. In a testimonial, she had this to say: “With offices in the GTA, Montreal, Vancouver and Windsor we have a great desideratum for quality phone service, IT support, web hosting and our CRM applications which MeloTel renders with astounding candidness. We value the MeloTel team because they have always been around to fix our technical issues with great speed and accuracy.”

To say that we are appreciative of Rashalee’s comments would be an understatement. But, as we’ve mentioned numerous times before, honest feedback about MeloTel’s customer service is what we’re looking for. And, of course, that doesn’t mean that it always has to be good. Through our Customer Satisfaction Survey initiative, we seek to find out what we can change to make our customer service practices even better.

Now that June is here, you have a brand new chance to fill out our Customer Satisfaction Survey and win $100.00 . If you’ve had a recent interaction with a member of MeloTel’s technical staff, you are eligible to fill the survey out and be entered into June’s draw for the cash. The survey will only take a couple of minutes of your time. But, at MeloTel, it will provide us with very valuable information that we’ll be able to use for many years to come.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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