Welcome to our last official blog of 2018! We’re looking forward to the holidays in hopes to recharge and reset for 2019. On behalf of the entire MeloTel team, we’d like to extend our best wishes for this holiday season and the year to come. We’d also like to offer an extra special thanks to each and every one of our clients and wish them all a very joyous time away from the office as they welcome in a new year of success.
We know that, without the support from our awesome clients, MeloTel wouldn’t exist. In 2019, it will be our mission to regularly show our customers our appreciation. And we’ll be doing so by reaffirming our commitment to helping all of them enjoy their greatest successes to date.
We will be closing today at 4:00 p.m. EST to prepare for our 10 year anniversary party and annual Christmas dinner tonight at David Duncan House in Toronto. Following the party, our team will be taking time off to celebrate the Christmas holiday until Thursday, December 27th when we will be back in the office between our normal business hours of 8:30 a.m. and 6:00 p.m. EST.
We will also be open on Friday, December 28th between our normal Friday hours of 8:30 a.m. and 5:00 p.m. EST. We will then close our office again to observe the New Year celebrations and re-open for our first day of operations in 2019 on January 2nd.
I hope everyone has a safe and happy holiday! May your holidays be filled with so much joy and laughter that it is even enough to make the Grinch smirk.
-Chantel Cascanette, Administrative Assistant
Wishing each and everyone out there a very Merry Christmas and a Happy New Year! Here’s hoping this holiday season is your most joyous one yet. Take advantage of the time to truly appreciate your loved ones and make it a point to enjoy your best year yet in 2019.
-Daniel Faraldo, Editor In Chief
Merry Christmas and Happy New Year filled with health, happiness and spectacular success!
-Steeve Martin, Customer Service & Technical Support
Merry Christmas and Happy New Year! I hope you all get to celebrate and enjoy the festive season with families and friends and also get to enjoy some good food!
-Elvin Li Kam Wa, Customer Service & Technical Support
Wishing you a Christmas filled with love and joy.
-Edy Dimand, Back-End Developer
Merry Christmas and a Happy New Year! May the new year bring you many blessings.
-Michael Paz, Customer Service Supervisor
Without my team and customers, there wouldn’t be a Christmas. I am thankful for the continued support our customers show and my team that makes it all happen every day. Merry Christmas.
-John M. Meloche, Founder & CEO
For information about any and all of our cloud-hosted services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"