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VOIP Service Provider
in Canada
February 11, 2013

MeloTel Weathers The Storm


snowstormLast Friday, the city of Toronto (home to MeloTel headquarters) endured the worse snow storm of the winter, thus far. The snow came down continuously all day long. And this put quite the damper on the travel plans for many of the city’s citizens. Many schools closed their doors for a snow day and many universities postponed their exams. For the most part, Toronto ceased to function for a day.

As far as MeloTel was concerned, however, it was just another day at work. Following the lead of MeloTel President, John Meloche, the MeloTel staff remained on call to assist with any and all clients who had questions or concerns throughout the day. This isn’t to say that it wasn’t a tough trek into the office. But the dedication of our staff persevered nonetheless to make it into work.

On his Facebook page, John even went so far as to inform his friends that the “Ontario Provincial Police (were) urging motorists to stay off the roads on Friday. A snowstorm dumped at least 29 centimeters of snow over southern Ontario, including Toronto. Police say the snow is causing treacherous conditions on the road. Officers have fielded more than 500 calls since the snow started falling.”

But did this phase MeloTel’s President? Not one bit. In fact, in response to the huge snowfall, John proudly proclaimed, “I am CANADIAN! If snow stops someone from getting to work, they should give up their (sic) citizenship.” This lighthearted statement represents John’s dedication to his clients. As far as he’s concerned, if MeloTel is to be a dependable brand, it’s President must lead by example.

We’re happy to inform all of our clients and colleagues that through rain, sleet or snow (literally), MeloTel will always be up and running to serve you. In fact, MeloTel is committed to ensuring that your company is also able to service its customers regardless of weather conditions. On the MeloTel Facebook page last week, we posted about this commitment of ours.

“Are you prepared for what they call ‘Historic Snow Fall’ this week?” we wrote, “Learn how Tele-Commuting has never been easier with MeloTel. Contact us to discuss ways of ensuring your business communications and effectiveness are not affected by Mother Nature’s elements. Call 1-888-635-6835, option 3 today.” That number, by the way, can easily be remembered as 1-888-MELOTEL.

John’s dedication to keeping his clients happy goes even further than the services his company provides. As per usual, our company Facebook page comes complete with pictures and information to keep all of our fans informed about important current events. And considering last Friday’s snow storm, many will be happy to know that winter may be making an early exit this year.

Earlier this month, we reported that there was “good news for those hoping for an early spring, as Ontario’s Wiarton Willie did not see his shadow this morning, predicting an early spring.” We are not entirely sure how reliable this Groundhog Day tradition really is. But we guarantee the reliability of MeloTel. No matter what, we weather the storm.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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