People value their freedom. It’s one of the things that make our nation so great. To be free is to be an individual proud of his or her differences. At MeloTel, we recognize that not every customer is the exact same person. Obviously, it’s quite the opposite. Different people require different needs. Different business owners require different services. So doesn’t it make sense that they are each free to choose what is best for them?
MeloTel offers all of its customers the freedom of choosing between what services they want and which services they do not need. There are no bundle packages that insist upon receiving one service with another. That way, if our customers want to get our Telephone Services but not our Web Design Services, that’s totally fine. And they have the freedom to cancel at any time.
There are no contracts and there are no specific commitments required to be a MeloTel client. In fact, our Quality of Service Guarantee assures our customers that they can even cancel within the first thirty days of service and not have to pay a cent for any of it. In other words, we have a 30-day money back guarantee available for any customer who is not satisfied.
In essence, that means all of MeloTel’s services are offered on a free trial basis. That gives our new customers the freedom to not only pick and choose what services they need most but also pick and choose which ones they wish to keep or cancel. The way we see it, providing our clients with such freedoms is a surefire way to keep them satisfied. They’ve even told us as much.
“One of my favourite things about MeloTel is the freedom they give me to cancel whenever I want,” reported one of our newer clients, “This tells me that they’re not afraid to allow their customers to have trial runs with their services. They are that confident that they will be satisfied. And, to tell you the truth, I can see why. I have been very satisfied with MeloTel’s service so I really have no intention of ever cancelling.”
“I wish more companies were that confident,” offered another MeloTel client, “I feel like the bigger companies just want your business but aren’t willing to go out of their way to get it. It’s like they just expect it. With you guys, you care about how the customer feels. And as a customer, I feel that when you don’t trap your customers into long contracts, it says a lot about your company.”
At MeloTel, we don’t believe in the long contract. We believe that if the service you receive is truly what it’s supposed to be, you won’t want to leave anyway. We urge you to peruse through the various services that we have on our website and give us a call to discuss any of the ones that interest you. Remember that you have a 30 day window in which you can try the services out at no cost, if you wish to cancel.
We’re sure you won’t cancel though. In fact, we’re sure that you’ll be saving money while getting even better service than what you’ve been accustomed to. This is the MeloTel way. Providing exceptional service at affordable rates is one of the key reasons we have been able to grow as a leading VoIP company in Canada. Give us a call at 1-888-MELOTEL. It’s time to enjoy your freedom!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"