With the recent passing of Apple Inc.’s founder and CEO Steve Jobs, a major hole was left in the world of technology. Without question, Jobs inspired a planet of tech-savvy individuals to think big and achieve even bigger. At MeloTel, we consistently strive to improve our services and technologies in an effort to carry out a legacy of our own.
So, here’s something we’d like to let all those tech-savvy people in on. MeloTel is secretly working on a brand new iPhone app that we hope would make Steve Jobs proud. We call it “MeloPhone”! What is MeloPhone, you ask? Made exclusively for MeloTel clients, this new iPhone app is a business owner’s dream!
Using this app, our clients will have the ability to monitor all of the phone lines being used by their agents. Essentially, it’s a monitoring system that allows for “whisper control”. What this means is that business owners will be able to see all of the current call statuses of each of their staff members who are working on the phone.
MeloPhone will allow them to monitor the conversations privately. Owners can even provide assistance to each rep by whispering their voices into their agents’ ears without the other parties hearing a thing! This app is a great way to train new staff while they are on the job, helping them to better learn the business.
The app can be routed directly to your iPhone or to any other number you specify. A great way to ensure quality service at your place of business, MeloPhone just may be the most convenient way for call centre managers to assist their staff members. With this app, you’ll be able to monitor and assist your team from just about anywhere!
Of course, we will be filling you in on just when this app will be made available. But we’re sure that the MeloPhone app will have you agreeing that it’s worth switching providers for! Innovation is the name of the game. And as we often say, here at MeloTel, we are willing to go all out to show our clients that we are cut above the competition in the world of VoIP services.
We just don’t stop creating around here! Having invented the Melochenator and the MeloSip Click-To-Talk feature, MeloTel is excited about its next foray into the “futuristic” phone services world! We’d like to think that Mr. Jobs would be pretty impressed with our innovative ideas. But we’re sure that our clients will love the MeloPhone app!
It’s coming soon, so stay tuned!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"