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The Most Reliable & Trusted
VOIP Service Provider
in Canada
June 25, 2012

MeloTel Scores An A!

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Well, the end of June is here. So you know what that means. School is out and it’s final report card time! And this year, MeloTel has received three B’s and an A. Well, not really. We’ve actually received an A from BBB! Also known as the Better Business Bureau, BBB’s appraisal of MeloTel is further proof that we are committed to being honest and forthright in all of our business relationships.

But what does scoring an A from the Better Business Bureau really mean? Well, firstly it means that MeloTel is an Accredited (that’s what the A stands for) business with the BBB. It represents the fact that we are recognized as an ethical company that can be trusted. As you may already know, we set our standards very high, here at MeloTel, so we’re quite proud to be acknowledged in this way.

Being a trusted company is of great importance to us. And it is certainly important to the Better Business Bureau. On their website, they display a list that defines their mission statement. It includes, creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.

As we’ve mentioned, gaining the trust of our clients is integral to our business. We keep mindful that, we too, are customers. So we strive to provide a customer experience that we ourselves would truly appreciate. In fact, we look to go over and above the call of duty to make our clients happy. We know that strong performance is how trust is most often earned.

But that’s not all. BBB insists that trust is made of two primary factors, with performance being one of them. Integrity is the other. Defined by the Better Business Bureau, integrity “includes respect, ethics and intent.” Our customers are treated with the utmost respect. We know that their time and money is precious. So saving them time and money is part of our own mission statement.

MeloTel is honoured to receive BBB Accreditation. We know that not every company is eligible. A high standard must be met, so we know that our hard work has paid off, now that we’ve received this distinction. It inspires us to never rest on our laurels, but instead to strive even harder to reach higher levels of customer satisfaction and trust moving forward.

We are committed to meeting and exceeding the values outlined by the Better Business Bureau. They include excellence, integrity, teamwork, trust and respect. And we would love for you to experience that first hand. We encourage you to give us a call at 1-888-MELOTEL. We’ll do what it takes to continue earning that A on your report card as well!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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