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May 29, 2013

MeloTel Provides Cost-Effective Convenience

business-callIn our last blog, we began discussing MeloTel’s Hosted Phone System and the many features that it provides our customers. One of the best features, according to our clients, is the cost-effective convenience it offers them. Not only is switching to MeloTel bound to save you money, but our incredibly helpful features make running your business that much easier. Let’s give you a few more examples.

Toll Free or Local Numbers. Want to give off that aura of professionalism the way that bigger companies do? No problem. MeloTel can assign your company a toll free number. You may also assign your business a number from another area code so that people who would regularly be calling a long distance number to reach you can contact you as if you were a local business.

With MeloTel, you can open up your company to clients anywhere in North America. Our toll free numbers are available with several prefixes including 800, 855, 866, 877 and 888. Getting a toll free number is practically a mandatory option if you do business with customers across the continent or country. Make it easy and convenient for your customers to contact you by getting a toll free number.

Voice Mail to Email. This MeloTel feature makes sure that you never overlook an important message. We know that lives of business owners can be hectic ones. And, at times, certain messages are simply forgotten or mistakenly skipped. This feature ensures that your voice mail is recorded so that you can check it from anywhere you are by simply by calling your extension.

However, it also automatically forwards a WAV file of that message to your email address. This way, you will not only be reminded that you have an important message to check, but you will be able to play your message on any device you check your email from. This feature has worked wonders in helping business owners retrieve important messages so that they may conduct their business expeditiously.

Automated Attendant Receptionist. MeloTel’s Telephone Features come with your very own receptionist – sort of. There’s no need to hire someone new to answer the phone. Our system lets you create complex auto-attendant voice menus with several contexts, options and actions. This will help you to both reduce employment costs and increase your customer satisfaction.

Email 2 Fax/Fax 2 Email. The traditional fax machine is no longer necessary. MeloTel’s system allows you to send and receive faxes over email simply by using the web management interface. For example, a customer can simply send a fax via email to You then receive the fax as a PDF document that is located in your email inbox.

To learn more about MeloTel’s Hosted Phone System, give us a call at 1-888-MELOTEL. As mentioned earlier, making the switch to MeloTel is easy. And we’ll make sure that you’re happy you made the switch. Thousands of Canadian business owners are making the switch each year. Be sure to check out our next blog to learn about a few more reasons why!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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