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September 2, 2015

MeloTel Now Offering 411 Concierge Service!

What’s the 411? Fans of R&B and hip-hop music will know that that’s the title of singer Mary J. Blige’s debut album, which was released back in 1992. However, in the year 2015, the question has taken on a whole new meaning. And that’s because it has a brand new answer! The 411 (a euphemism for explaining what’s happening) is that MeloTel is now offering a 411 operator assisted concierge service!

The literal definition of 411, of course, is a phone number that provides callers with various types of assistance. It has long been known as a paid information engine that offers people quick and easy access to a wide variety of information. But MeloTel has not had a 411 service available to its customers until now. MeloTel is proud to offer its very own 411 service between the hours of 9am and 5pm EST for all MeloTel clients!

And here’s the best part! It’s absolutely FREE until November 1st! That’s right, MeloTel’s brand new 411 service is being offered free of charge to all MeloTel Customers for the next two months. It’s our way of thanking our clients for their loyal service. Over the past several months, we have noticed a need for a 411 service and decided that our valued customers deserved to have it. After all, it provides a myriad of useful information!

With MeloTel’s new 411 concierge service, clients will receive a lot more than just phone numbers. We provide information about movie theatres and their show times, flight schedules, local or international weather forecasts, local events, restaurant listings, hotel listings and other local searches. MeloTel clients now have access to literally anything they need to know, no matter where they are, simply by dialing 411.

Again, MeloTel’s new 411 feature is absolutely free to use until the 1st of November. Following that date, the cost for use is just $2.99 per call. It’s incredibly quick and easy to use and comes in very handy in tight situations when you need information fast. During business hours, MeloTel provides its 411 callers with live operator assistance. It provides you with answers about anything you’re interested in without having to wait in long queues.

There are no boring ads or jingles to listen to. MeloTel’s 411 service provides you with immediate assistance with a personal touch. You’re interacting live with a real human and not a machine! And, by the way, with MeloTel’s 411 service, you don’t have to depend on receiving the information solely over the phone. We can also text you or email you the information that you’re looking for!

Simply call 411, tell us what you’re looking for and we’ll provide it to you via your method of choice right away. We’ll even connect your call to the number that you’re looking for so that you don’t have to get off the phone and dial it yourself. Remember that MeloTel’s new 411 concierge service is free until November 1st but costs just $2.99 per call thereafter. Go ahead and give it a try. It’s available now!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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