Welcome back to work everyone! If you share this wonderful country of Canada with the MeloTel team as your home, we hope that you had an incredibly Canada Day long weekend. As we pointed out in our last blog, there is plenty to be proud about as Canadians. Here’s hoping this year’s Canada Day was your best one yet!
And, if you happen to be our awesome neighbours to the south, we hope that you have an amazing Fourth of July tomorrow! Please note that since MeloTel is based in Toronto, Canada, we will be open for business during Independence Day in the event you have any questions about our cloud-hosted services. Don’t hesitate to reach out to us!
Speaking of our cloud-hosted services, it’s important that we make a special announcement about some changes that are taking place. Effective immediately, MeloTel will no longer be offering shared web and email hosting to new customers. This change will impact new customers only so if you currently enjoy our shared web and email hosting services, your relationship with MeloTel will not be affected in any way. We are happy to grandfather our agreement with you.
We do, however, apologize to business owners who may be interested in attaining these services in the future. While it was a difficult decision for us to drop shared web and email hosting services from our roster, we have decided that it was important for us to focus our energies on our core business model. That would be our VoIP-based telecom services including our Commercial Phone Services, Single Number Reach and Monitor/Whisper Control Panel.
When MeloTel first became operational, it was promoted as a phone company. Of course, it has grown into so much more since then, but its primary focus continues to be on offering North American business owners cloud-based phone solutions. Our shared web and email hosting services have been a part of our line-up of cloud-hosted services since 2009 and they have helped us to secure hundreds of loyal customers. So, it does come with a bit of sadness that we have to let them go.
As you’re likely well aware, however, MeloTel prides itself on offering the finest cloud-hosted services in the telecom industry. This shift of priority to cloud-hosted telephony will help to ensure that our Commercial Phone Services are more efficient, secure and focused. Our mission continues to be providing unbeatable VoIP-based phone services. Our mission also entails providing unbeatable customer service, so please don’t hesitate to reach out to the MeloTel team if you have any questions.
Simply give us a call at 1-888-MELOTEL or use the Live Chat feature on our website. Please note that our CEO, John Meloche is currently on vacation and will not be responding to any correspondence until the week of July 22nd. Our team will be happy to serve you in his absence.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"