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June 19, 2013

MeloTel Methods of Motivation

motivationIn case you haven’t noticed, we’re a pretty enthusiastic bunch over here at MeloTel. We get pretty excited about the products and services that we offer our clients. But our enthusiasm is probably most inspired by the fact that we get to interact with people on a daily basis. Our staff is comprised of people persons, or “people people”, if you will. Perhaps, this is what makes us such a “people’s company”.

Communicating with others is what we do. And we do what we can to be experts at it because it is our job to get your company effectively communicating with its clients. It takes big personalities to be able to include smiles in each and every interaction. One way we’re able to do that is to inject senses of inspiration into our every day dealings with each other. It’s also known as having fun!

We’ve always believed that a motivated staff is a productive staff. At MeloTel, there are various ways that we keep our staff motivated. How are you motivating your staff to do great work every day? The answer may be found in the things you are doing to put smiles on their faces. Smiles – like laughter – are contagious. Our President, John Meloche refers to it as “the good cold”. Here’s how to spread it.

Jokes. Include jokes in your morning meeting. Who said that business meetings have to be business only? John is quite the expert at the motivational morning meeting. It’s the beginning of the day. Does your staff really want to jump right into their daily tasks? Not likely. Welcome them with a humorous story or anecdote. Tell some jokes and get the day started off in a lighthearted way.

Music. At the MeloTel offices, there is always music playing. Our staff members may not necessarily agree on the music choices, but there’s energy in the air nonetheless. Maybe you could make each day a new day of music with a new staff member being chosen as the “DJ”. That way, you can change things up on a daily basis and keep everyone involved in the choices made around the office.

Food. Have special lunches now and again. Pizza lunches are go-to choices but think of sprucing it up a bit with some different types of cuisine to reward your staff. With the summer officially starting this week, you may want to introduce some picnic lunches for your team. Give them a little bit of an extra breather at least once a week and take them outside for a fun lunch in the sun.

Contests. Friendly competition is a great way to keep your staff motivated. Start up contests in your office that will offer rewards for top quality work and other important results. Incentives can range from anything including office privileges (eg. “DJ for a week” – see “Music” tip) to money. Who doesn’t enjoy being rewarded for a job well done?

Recognition. At the end of the day, your staff members want to know that they are all important to the company’s overall success. Ensure them they matter and do so publicly. Office awards, employee of the month nods and certificates are just a few simple methods of recognizing the work of your staff. But when it’s all said and done, your genuine appreciation is what is really needed to keep your team motivated.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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