We can’t think of a better way to promote a business than to have customers do it. That’s right. Nothing beats a customer review or testimonial. It’s the very definition of getting news “straight from the horse’s mouth”. Any business owner will tell you that word-of-mouth promotion is more effective than any other form of advertising. When a happy customer tells others about his/her positive experiences with a business, it carries a lot of weight.
What are the main benefits of getting customer reviews? As mentioned, customer testimonials count for a lot. They are generally pretty influential when people are looking up businesses that they are considering doing business with. A bad review can easily turn a somewhat-interested shopper away. A good review – at worst – will encourage a curious consumer to look further into the business.
Customer reviews are considered unbiased opinions. After all, customers aren’t paid to advertise businesses they have made purchases from. People know that when they read reviews, they’re getting unsolicited, honest takes on the aspects of a company. Simply put, consumers are a lot more likely to believe a customer review or testimonial than a commercial highlighting the greatest aspects of a brand.
How do customer reviews improve your SEO? It’s no big secret that Google will rank websites higher in their searches when they regularly generate new content. Adding user-generated content to your company website is bound to increase the number of hits it gets in the search engine. However, Google actually encourages customer reviews for companies through their own domain.
We’d like to take this opportunity to invite you to write a review of MeloTel using Google. We’ve created a LINK that will bring you directly to a page where you can select a star rating for MeloTel and leave a short review. We’d greatly appreciate your honesty. If you’re a MeloTel client or have had any interactions with a member of our staff, we’d love for you to quickly write about it. The entire process will only take a few seconds!
At MeloTel, we’re pretty confident that our reviews will be stellar, but we’re well aware that we may also receive some constructive criticism. We welcome it. We’re constantly working towards improving our services as well as our relationships with our customers. To us, customer service is everything. So, we’re willing to do what it takes to provide the best customer service in the telecom business!
How can you get your customers to write reviews for your company? We’d simply suggest that you do the same thing we did. Just ask. In fact, MeloTel’s Founder and CEO, John Meloche took to his personal Facebook page earlier today to make the simple request. We’d like genuine reviews so we’re not of the mind that offering incentives for reviews is the right way to go. As mentioned, reviews are meant to be unbiased. They should always be that way.
Thank you in advance to everyone who chooses to review MeloTel on Google. It means a lot to us! Of course, if you’d like to contact us directly, please don’t hesitate to call 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"