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October 19, 2017

MeloTel Launches “DaFeeder 5 Minute(ish) Intro” Video!

DaFeeder Preview Dialer is a must-have feature for any business that operates a call centre. This web-based telemarketing software allows for your employees to not just have contacts automatically dialled for them, but it functions as an excellent online filing system. It’s a simple web-based telemarketing software that allows even the most inexperienced computer users to manage campaign dialing and dispositions.

Yesterday, MeloTel’s Founder and CEO, John Meloche launched a brand new video entitled “DaFeeder 5 Minute(ish) Intro” to better acquaint business owners with this fantastic web-based software. In the video, John explains that DaFeeder is a web-based application that allows call centre managers to enter their leads into campaigns for their phone agents to call.

Check out the video here!


In the video, John shows that your phone agents will be able to select campaigns that are specifically assigned to them. These campaigns can be designed by you so that they contain leads that you think would be best for your agents to contact. You can design your campaigns by industry type or by location. This is important as not all locations share the same time zone. Assigning specific campaigns based on time of day is a pretty wise choice.

Campaigns

Once a campaign is selected, your reps will be able to review the information about each of their leads in a very “clear and concise fashion”, explains John. Your reps also have the ability to update the lead information after each of their calls. This process works wonders in boosting sales because, with each call, more information about each lead is attained. This is helpful for other phone agents who may end up calling the lead in the future. Building a rapport is an important part of providing excellent customer service.

Scripts

You can also load scripts for each of your campaigns. DaFeeder makes it easy for your reps to click on the appropriate scripts so they know exactly how to conduct each of their calls. There is also a “Lead History” that will show you what has transpired with your lead in the past. This is yet another great benefit of DaFeeder. As mentioned earlier, each call helps to provide further information that will help shape future calls.

Click 2 Call

There is also a “Click 2 Call” button in DaFeeder – one of its highlights. As we’ve pointed out, this handy service does away with manual dialing. A simple click of this button will call the lead for the rep. While on the call, reps have the ability to type in notes that, again, will assist with future interactions with each lead.

Believe it or not, we’re only beginning to scratch the surface here! In fact, we’ve only covered a minute and a half of John’s five and a half minute video. We invite you to watch the video and learn more about one of the most fascinating business-boosting features offered by MeloTel. And, of course, if you have any questions about DaFeeder Preview Dialer, please don’t hesitate to call us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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