It’s all about problem solving. At least, that’s what we think, here at MeloTel. When you think about it, problem solving is what being in business is all about. As customers, we all have needs that must be met. In other words, we all have problems that need to be solved. If you’re hungry, you buy food. If you’re cold, you buy a jacket…and so on.
So when it comes to the world of telecommunications, we’re well aware that there are many problems that exist. And as a result, we make sure that solving these problems must be among our top goals. If we’re not solving problems, we’re not doing good business. It is this type of mindset that has helped MeloTel flourish as Canada’s Hosted Company.
VoiP Telephone Services. Upon MeloTel’s inception, we took into consideration the problems that exist in the world of communicating with business associates. Business owners, naturally, need to keep in touch with their clients, colleagues, investors and suppliers among others. But what are some of the problems that can exist because of this?
“Bad reception, for one thing,” answered one of our newest customers this week, “I found that sometimes my calls would drop in the middle of a conference. It was embarrassing and unprofessional. I’m not sure what it is about talking ‘over the cloud’, but it just seems to work. Perhaps, because it’s the internet and not a traditional phone line. I love it.”
Our esteemed client is right. Our VoIP Telephone Services connect our clients over the cloud…or over the internet. Not only does this provide crystal clear calls and excellent reception, but it also costs a lot less as well. This is another problem that we kept hearing about when accepting new clients. People simply don’t want to overpay for their services.
“The phone bills were killing me,” admitted another client, “It was beginning to become almost not worth it to even make the calls. I’m a small business owner. But I have a lot of overseas calling to do. With MeloTel, I find that my bills are so much lower that it significantly helps my bottom line. Now, I can’t imagine going back to the old phone lines.”
Service and Maintenance. We know that although our clients are experts in each of their respective fields, they may not be experts in the technical world. Another problem we often heard about was the inability to get help with system issues from the big name telecom companies. At MeloTel, we put customer service first.
“When I need help, I can easily get someone to assist me at MeloTel,” commented our new client, “The Service and Maintenance Plans are well worth it. I never have to worry about all that technical jazz anymore. I can now concentrate on what my job is and let the experts handle my computer issues. It really helps my business out.”
Let MeloTel help you out too! We’re standing by to solve your problems. Call 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"