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The Most Reliable & Trusted
VOIP Service Provider
in Canada
September 11, 2012

MeloTel Is Moving On Up!

Seriously. It’s as if “The Jeffersons” worked for MeloTel – because we’re truly moving on up! (But not necessarily to the east side.) MeloTel is extremely excited to announce the moving of its data centre from 151 Front St. in Toronto (which is one of Canada’s most popular data centres) to a brand new state-of-the-art Primus data centre: Toronto DC3. And this is no ordinary facility!

Canada’s 1st Tier III Design & Construction Certified date centre, our new facility is the equivalent of the top floor penthouse suite inhabited by Donald Trump! (In the world of data storage, of course.) And it just so happens that MeloTel is one of the very first tenants to take residency in this new Primus facility. This is the biggest thing to happen to MeloTel since we signed our incorporation papers!

In case you haven’t noticed just yet, we are super excited about this move! In fact, we’ve already received shipments of our brand new equipment that will be housed at the Toronto DC3. But what does this mean for our customers? Should they be as excited as we are? In a word: yep! The new Primus centre will provide numerous benefits in the form of sustainability and reliability for all of our clients.

How so? Well, first of all, let’s discuss the site itself. Toronto DC3 is a 50,000 square foot, concrete and steel framed facility located in a modern and easily accessible location. It is highly secure, offering advanced backup and redundancies for power and security. This means that MeloTel clients are guaranteed that their systems will remain safely running all of the time.

The Toronto DC3 environment is clean, safe and controlled. This makes it as reliable and efficient as can be. Using state-of-the-art fire suppression technology and high-density cooling systems, our new and improved data centre guarantees climate control. Not to mention, the centre provides the ultimate protection of your technology assets.

How’s this for security? 24/7 onsite guards, a concrete and bulletproof glass entrance as well as biometric readers and video surveillance all make sure that access to and within the facility is very tightly controlled. Toronto DC3 may as well be called a “power centre” too! It has the highest per square foot density of power source than any other data centre in the country!

With 10MW of upgradeable power, our new Primus home, guarantees 100% uptime! Your high-density servers will never fail again! And what about connectivity? As the Primus website explains, the “multi-homed network, with extensive Peering, Tier I Transit providers and multiple diverse carrier and fibre paths is backed by a fully redundant MPLS network with QoS enabled low latency router and switching architecture.”

What can we say? MeloTel is truly moving on up! We have always been committed to offering our clients top-notch products and services with reliable customer service. Moving our data centre to the brand new Toronto DC3 facility will guarantee 100% uptime performance in keeping with our commitments to you!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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