With 2012 in full swing, there’s a lot of talking going on about resolutions and reaching new goals. Naturally, we have been blogging about such concepts, here at MeloTel, declaring our very own commitment to keeping our customers happy. In keeping with that vision, we are stepping it up yet another notch as we begin this new year.
In our last blog, we listed a few bullet points that help outline MeloTel’s dedication to its customers. Today, we are happy to focus on one of those points by unveiling a bit of good news. Pricing is important to just about everyone. Ensuring that you are receiving optimum service for your hard-earned money is not only fair, but it’s your right.
At least, that’s what we believe. So we’d like to let you know that, effective immediately, there is a brand new price plan for MeloTel’s VoIP Dial Plan. Be sure to give us a call at 1-888-MELOTEL to find out exactly how this may benefit you. The new 2012 rates are based on a number of tiers depending on the service you require. We look forward to matching you with the best plan for your business for the best price possible!
Of course, finding the best price point for a product or service can be quite the challenge. According to Wahm.com, pricing should benefit both the customers and the company. Natrually, it shouldn’t be so low that it doesn’t generate any type of profit for your business. As well, a price point that is too low may affect the credibility of your company.
On the flip side, your price point should also not be too high. Obviously, this can impact how many customers you get. So how can one find the “perfect balance” when deciding upon pricing? Wahm.com offers up a number of suggestions that we’d like to take a look in today’s blog.
Consider the Consumer. You know the saying that “the customer is always right”? In truth, the phrase may not be as accurate as “the customer should always come first”. Remember that if you are not pleasing your customers, you will essentially run yourself out of business.
Wahm.com insists that you select your pricing by considering the consumer in the buying-decision process. You don’t want to set a price that will either have them question the validity of your brand or scare them away. Be sure to inform your clients about all necessary charges as well. Shipping costs, for example, should never appear hidden.
Competition and Production Costs. Some business owners make the common mistake of creating a pricing strategy based on what their competition is charging. Wahm.com notes that you should avoid this strategy. Instead, “incorporate all the costs that go into the actual production while deciding the price of the product.”
Be sure to check out our next blog for more tips on locating the right price points for your business.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"