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The Most Reliable & Trusted
VOIP Service Provider
in Canada
April 1, 2015

What Makes MeloTel So Great?

The title of today’s blog is actually a question that isn’t so easy for us to answer. And that’s because we don’t know where to start! Seriously, where do we begin? We love the fact that we’re saving our customers money. But, we’re even more excited about the fact that we’re providing them with higher-quality telecom services than they were used to with their former providers. And that’s no April Fools’ joke!

You’ll have to excuse us for living a little bit on the boastful side this week. With our brand new and improved website now officially launched, MeloTel has taken its first official step towards its future. And it’s one where we know we will heavily compete with the “big name” telecom brands. That isn’t to say that we will be become as large a business as them. It is, however, a statement of confidence that Canadian business owners will continue to learn that you don’t need to go big to get the best!

Here are five reasons MeloTel is so great:

1. Your free phone. We haven’t taken away our all inclusive phone offer. Unlike other providers, we include the price of your phone in our Commercial Phone Services packages. We provide the phone as part of your service for as long as you are a MeloTel customer. As well, we have no hidden setup charges. Your monthly bill is as predictable as ever. Our new clients have happily informed us of how much they appreciate having no surprises on their bills each month.

2. Unlimited calling. As we’ve blogged about numerous times before, our VoIP phone solutions provide our clients with numerous features that weren’t available with their old traditional landlines. One of the best benefits of speaking “over the cloud” is that it significantly reduces the large costs associated with long distance calling. With our phone plans, clients can call more than 22 countries for free!

3. Ample calling features. With MeloTel, there is no “basic” phone line in the traditional sense. We understand that busy business owners need to make use of the various features that have come to be expected with phone services in the modern world. Why pay extra for things you’re supposed to get to begin with? Our phone services come with call waiting, 3-way calling and voicemail to email all already included in the packages.

4. Local and toll free numbers. At MeloTel, we’re committed to helping you find ways to grow your business. For years, our clients have found that the option of using either local or toll free numbers as contacts for their clients has worked wonders. Open your company up to clients from all over North America by utilizing a toll free number. We even have an array of vanity numbers available to help customers easily remember how to contact your business!

5. Quick and efficient support. As you’re likely already aware, MeloTel prides itself on providing the best customer service in our industry. When calling us up, you can expect to receive reliable tech support within 60 seconds. We’re also very interested in hearing from our customers about anything we can do to improve our customer service. We encourage you to take our Customer Satisfaction Survey to fill us in. As you may know, filling out our survey enters you into our monthly draw for $100.00!

Call MeloTel at 1-888-MELOTEL today! We believe we’re more than just an alternative to “the other guys”. We specialize in keeping your costs low, we offer modern solutions for modern requirements and we provide friendly and helpful professional consulting. MeloTel is committed to providing better value, better technology, better service, better support and better terms. That’s what makes MeloTel so great!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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