At MeloTel, we talk a lot about pleasing our customers. It is what drives the members of our staff each and every day. And why? Well, we’re customers too. We know what it is like to wait in long line ups at the grocery store when only one person is working on cashier. We’re right there with you when you’re thinking out loud, “Why don’t they open another register?”
We know that it’s frustrating to wait. We know that it’s frustrating to not get what you paid for. And we certainly know that it’s frustrating to pay more than what you should! This is why MeloTel offers the type of Business Telephone Services that help for customers to do away with waiting forever and paying too much! And how did we figure out how to do that?
We listened to you! We know that there are many things about the big name telecom companies that don’t sit well with a large part of our population. But so many people tend to stick it out with these companies because they figure that there is no place else to go. So, today we figured that we’d let our customers speak for themselves. Here are some of the things that YOU have said about your relationship with MeloTel.
“One of the things I love about MeloTel the most is the fact that they don’t force you to commit to anything. I have peace of mind knowing that I’m not tied down to a contract and that I can pay for my business phone services on a month to month basis that I can cancel at any time. This makes me never want to cancel it at all!”
“I love that MeloTel doesn’t force you into accepting a package of services that you don’t necessarily need. I pay for what I use and that is it. If I don’t need the service, I don’t pay for it and that’s that. With MeloTel, I have the calling features that I need, the number of extensions that suit my business and the equipment that I can depend on to work each and every day.”
“Put me down as a proud member of the #VoipRevolution. MeloTel asked me to send them a copy of my phone bill to see if they could save me some money each month. Before I faxed it over, I already knew I was paying too much with my provider. But I didn’t realize how much I could save. Not only am I saving money with MeloTel, but I feel like my services have improved too. It’s more personalized and personable!”
“MeloTel likes to promote itself as a VoIP telephone company, but I call it a ‘people company’. They seem to understand that it’s all about the customer. After years and years of working with the bigger brands, I couldn’t help but feel that I was just a number to them. No one you speak to really knows who you are. MeloTel makes me feel like I matter.”
We would like to thank all of our clients who shared their thoughts with us this week. We truly appreciate your phone calls and emails and we look forward to our growing, long-lasting relationships. At MeloTel, we’re happy to say that we really are about our customers. We are about the people. They help our company thrive…so we thrive to help their companies!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"