On behalf of the entire MeloTel Team, we would like to wish you all a very Merry Christmas and the happiest of holiday seasons! We couldn’t be more grateful for all of the fantastic support that we’ve received from our amazing customers over the past year. You truly helped to make our 2014 arguably our best year yet. It gives us great pride to know that our developing relationships help to make better years for our customers as well.
At MeloTel, we’re in the business of growing Canadian businesses. And this is why we work tirelessly to continually come up with new ways to make the lives of our customers easier. We know that our company succeeds when its clients succeed. And we’re so very thankful to be given the opportunity to help your business to grow year in and year out. But, we’d like to take things a step further in 2015!
As always, we’re coming up with ways to improve our services. But, we’re also looking for more ways to ensure that our current customer relationships grow stronger by the day. That’s why we’ve decided to thank our amazing customers – each and every month in 2015 – by giving away money! That’s right. Starting in January, MeloTel will be giving away $100.00 a month! And there is no purchase necessary for this offer.
Introducing the brand new MeloTel Customer Satisfaction Survey! Making 100 bucks has never been so easy! Simply click on the link and complete the online survey and you will automatically be entered into our monthly draw for $100.00. The winners will be awarded on the last day of every month and $100.00 will be sent by Email Money Transfer. In order to qualify for this monthly draw, you must be an active customer or employee of an active customer of MeloTel.
In other words, if you have had any interaction with MeloTel’s Technical Support team as one of our clients, we would greatly love to know how you felt about the experience. As we often say, it is our job to make our customers happy. But are we truly doing that? We’d like to know! The questions in the survey are designed to assess your satisfaction with the technical support that you received recently from MeloTel.
You may have had more than one interaction to speak of. So for the purposes of the survey and the monthly draw, please answer all of your questions relating to the most recent interaction that you had with our support team. It’s important for us to know just how satisfied you were with our service. If you have any problems with this survey or any questions that you would like addressed, please don’t hesitate to contact us by calling 1-888-MELOTEL.
By the way, don’t be afraid to reveal any displeasure you may have had with any of your experiences with our support staff. It’s the only way we’ll be able to improve upon our service in 2015. And don’t worry, it won’t affect your ability to walk away with $100.00 in cold hard cash (or the online-transferred equivalent) at the end of the month. As mentioned, each completed survey will represent an entry into the monthly draw for the money.
This is just another way for MeloTel to say “thank you”. Consider it our year-round Christmas gift to you! It’s not only important for us to continue to provide you with the best services and customer service possible, but we take pride in making our business relationship with you one that is a fun experience. Feel free to begin filling out our Customer Satisfaction Survey right away and have a chance at being the first to win $100.00 from MeloTel in 2015!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"