On behalf of the entire MeloTel staff, a very happy new year to you! We sincerely hope that your holiday vacation was as awesome as ours was. We know that for many of our clients, it was a very busy holiday season, and not much of a vacation at all. But busy usually means good, right? Here’s hoping that your 2014 has gotten off to an incredible start.
As always, we’d be only too excited to speak to you about some of the ways that we can help make 2014 your best year yet. Just before the new year, we were blogging about the fact that such features as our VoIP Telephone Services and our Web Design Services can really help take your brand to the next level. Between an increase in functionality and a greater look for your business, MeloTel features always aim to please.
As you should be able to tell, we’re pretty excited about starting a new year, here at MeloTel. We have resolutions galore, and they all have to do with improving ways that we can service our customers. With that said, we’re really excited to reveal some pretty cool news about how far reaching our services can go. So for our first blog of 2014, we have a big announcement!
MeloTel is now officially licensed as a Basic International Telecommunications Service provided by the Canadian Radio-television and Telecommunications Commission! Okay, we know that’s quite a mouthful. So what does it mean exactly? A BITS licensee is an entity that the CRTC has authorized to carry telecommunications traffic between Canada and other countries.
In other words, MeloTel is now officially authorized by the CRTC to be an International Calling Provider. This is a great honour, quite frankly. It’s the type of recognition that solidifies MeloTel’s place on the telecommunications map, if you will. We’ve often discussed our company in comparison to the “big boys” and noted that we provided stellar services at a fraction of their costs.
The CRTC authorization gets us one step closer to becoming a “big boy” ourselves. For the record, the licensing officially took effect on the 16th of December and is valid until June 30th, 2023. We’re legit, ladies and gentlemen! Not that we weren’t before, but this acknowledgement, of course, allows us to better service our clients who make long distance calls.
It should also help to put some minds at ease, knowing that MeloTel is as legit as they come. But you knew that already. We just wanted to share our great news and let you know that while 2014 has gotten off to a great start for us, we hope that we can help for this year to be your most successful one ever. The only way we succeed is if your business succeeds.
So give us a call at 1-888-MELOTEL and let us know what we can do to help your brand get off to flying start in 2014. There are, of course, numerous services that we provide and one of them may be just what you need to start the new year off right. We’d also like to take this time to thank the Canadian Radio-television and Telecommunications Commission for recognizing MeloTel and starting our 2014 off with a bang!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"