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The Most Reliable & Trusted
VOIP Service Provider
in Canada
May 5, 2015

MeloTel Crowns Another Winner!

As many of you already know, MeloTel is currently running a monthly contest for a $100.00 giveaway! It all started at the beginning of the year when our President, John Meloche decided that it would be fun to do something a little different in order to honour our customers. By introducing the new Customer Satisfaction Survey, it offered our company a new platform to learn about the ways in which we could improve our customer service regimen.

Taking the survey only requires a couple of minutes. But the insight that it has provided us over the past four months will last us a lifetime! To be eligible to enter the contest for the monthly cash prize, all MeloTel clients have to do is fill out the survey using a recent interaction with a member of our technical staff as the basis for the answers to the questions. Our clients have the ability to do this each and every month for a new chance to win the money.

Brad Atkin of Canadian POS Corporation won the $100.00 giveaway in both February and March! So it just goes to show you that anything can happen when you decide to enter our contest. If you haven’t yet filled out our Customer Satisfaction Survey, feel free to do so in order to get your chance of being May’s winner. With that said, we’d like to offer our congratulations to the winner of April’s draw.

Yesterday morning, John was assisted by MeloTel’s Assistant Manager, Michael Paz with the drawing of the lucky ticket number. The winner happens to be one of our great clients who would prefer to remain anonymous. But we’d like to offer our congratulations nonetheless. Although MeloTel is big on shining a spotlight the way of our clients, we are also very respectful of their wishes.

In fact, in some particular cases, it makes sense to keep the customer-client relationship confidential. Take our Bloggers & Creative Writers For Hire, for example. Our team is comprised of some of the most worldly and articulate writers in the business. As a result, they are able to compose blogs as if they, themselves, work for the companies they blog for. In many cases, this is what our clients want. So it’s best they not mention that our team did the blogging for them.

With that said, you may want to hire our blogging team for your blogging needs. By now, it should go without saying that a regularly-updated blog is one of the best ways to draw more attention to your company website. And, as you can imagine, the more traffic your site gets, the more opportunities you have to convert your website’s visitors into customers. This is arguably the biggest benefit to blogging.

We love blogging ourselves! Can you tell? Each and every month, we make sure to dedicate a blog to the winner of that month’s Customer Satisfaction Contest winner. And since we won’t be revealing the name of this month’s winner, we’ll simply take this time to poke a little fun at Michael who held up the winning ticket upside down to the camera. Did you notice? Feel free to press play on the video provided above!

If you have any questions or concerns regarding any of our services, please don’t hesitate to call us at 1-888-MELOTEL. Remember that any interaction you have with a member of our technical staff allows you to go ahead and fill out our survey. Doing so may just make you $100.00 richer by the end of the month. Good luck! And thank you to everyone who has filled out a survey so far. Your feedback has proven to be invaluable.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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