“We’re taking it to the next level!” That should pretty much be a MeloTel slogan. Not sure why we haven’t yet plastered the motto on a t-shirt to start giving them out by the bundle. Perhaps, it’s because doing so would take time away from doing what we do best. And that, as we hope you know, is offering our clients new and improved services to make their lives happier.
This time around, MeloTel is excited to announce that we will soon be introducing VoiPPanel3. The new and improved technology will be offering our clients a vast array of changes to their phone systems, providing them with optimum services at affordable prices. In a number of articles released in our blog section last week, we outlined the many new changes that will soon be available.
Some of the coolest updates include Cloud Storage. This is a system that allows our customers to store data such as recordings, voice mails, faxes and other files that are created by their clients in a special cloud storage system. An incredible new virtual filing cabinet, this upgrade will greatly help with the organization within your organization!
VoipPanel3 will also allow for Extension Virtualization. This means that your phone extensions will no longer depend on one physical device. Using this upgrade, it will be possible to have certain features set to any extension device that is connected to VoipPanel3. This makes keeping in contact with your clients incredibly easier.
For example, you can be using a phone at your desk in the office. When you leave the office, you can continue the call on your mobile phone. Essentially, Extension Virtualization allows you all the functionality of your desk phone on your cell phone or any other phone you choose. So, if your staff members need to switch desks, they won’t need to switch phone devices.
Without having to reconfigure anything, your employee can simply use a new phone with his or her old extension. In a call centre setting, each associate may use a separate extension. As a result, you may keep accurate per agent statistics that don’t depend on the the actual phone device itself. This will help for easy record keeping, talent evaluation and monitoring.
At MeloTel, we get a kick out of making things easier for our customers. It means a lot to us when they call us up to say that they are thankful that they made the switch to MeloTel. We also take great pride in having our fingers on the pulse of the growing technologies that exist in this day and age. Staying not just on top, but ahead of the game is part of what we do.
Perhaps, that’s another motto we should stick on a t-shirt. “MeloTel: Always Ahead Of The Game.” If there is a new technology that can make things easier for you and your business, rest assured that MeloTel will make it available to you. To find out how we can help your company make the most of the new VoipPanel3, give us a call at 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"