Most companies refer to the members of their staff as their “employees”. Some call them “associates” or “colleagues”. For others, “co-workers” or “representatives” work just fine. But we consider the amazingly talented group of individuals who make up The MeloTel Team as “family”. And today, we have the pleasure of introducing you to one of the most creative members of our family.
Meet Robert Doroftei, also known as “The Programmer”. As far as MeloTel President, John Meloche is concerned, Robert “has been one of the most integral parts of the growth of MeloTel since even before it existed. (He is) such a fantastic person who puts his heart in everything he does for our customers and our company.”
But how would Robert describe himself? “I’m a very powerful, active thinker,” said the 26 year-old Romanian, “I have lots of ideas that can change the world – and that’s my goal in life.” Change the world? Seems like a pretty lofty goal for a young man who admits that one of his favourite past times is driving around in his car “with no purpose at all”.
Robert, you see, is a fan of life – and an even bigger fan of making life easier for everyone. “Great music makes a great life,” insists Robert, who places Pink Floyd atop the list of his favourite all-time bands. Enjoying the mountainous terrain of his native Romania, taking in the opera and experimenting with different flavours to satisfy his unique palate are also among his most sought-after to-dos.
“I like the combinations of stuff that I wouldn’t normally think would work,” he explains, “Like meat and strawberry jam. If it’s served correctly, it can be amazing.” It’s no wonder that Robert considers himself an active thinker. It’s his unique outside-of-the-box thought process that has helped him develop the types of portals that have made the MeloTel name so popular among businesses that have become clients.
“I’m not (saying that I’m) a fan of Apple,” says Robert, “but I really like how they are making things lovable. You are being drawn to get addicted to their things…I want to build things that are very lovable and (that) make your life easier, so you can be addicted, so your life will be better.”
It is the concept of making lives easier that Robert believes is the true life blood of the MeloTel brand. Often referred to as a “people company”, MeloTel prides itself on providing customers with what other telecom companies do not. “We are people trying to help people,” says Robert, “That’s our ace in our hands.”
Staying true to his ambition of making a difference in the world, Robert works tirelessly to enhance technologies that will change the way people live each and every day. It’s all about people, he insists, noting that other telecom companies don’t “suit the needs of a person”. Interestingly, this is what we often hear from new clients who make the switch to MeloTel.
“That company (is not) looking at me as a human being and saying ‘Are you okay? Can we do stuff for you that (will) help your life?’”, illustrates Robert. Well, MeloTel would like to take this opportunity to thank Robert for making our lives easier! Without him, it would be so much more difficult being the “people company” that we have become.
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“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"