In one of our recent blogs, we made mention of the fact that MeloTel considers itself a “people company”. At least, this is how one of our great clients actually referred to us. This is because we go to great lengths to build relationships with our customers. It’s not just about providing a service, as far as we are concerned.
To the MeloTel Team, working with customers is all about ensuring that their businesses are functioning at their highest levels possible. We know that this means strong efforts from our staff members, as we work in conjunction with our clients to meet and exceed their needs. These long-lasting relationships, of course, keep all parties in business.
So again, it’s important for us to really think about the people running their companies as people – not just clients. Our focus is on making them happy. Being mindful of this, our company President, John Meloche goes out of his way to personally handle a large number of inquiries about MeloTel.
Being a “people company” means always putting a face to the name of business. Needless to say, John is the face of MeloTel, and as such, he has a personal message for all of his company’s clients. In fact, you can read the Message From The President for yourself! It helps to unveil the “personality” of MeloTel.
“Like many other decision makers, I am sure you understand that quality service and communication are most important when it comes to your service,” says John, “MeloTel is servicing businesses and franchises with that philosophy. This ensures you have the qualified experience to back your company’s best interests anywhere in Canada and beyond.”
So what is your company’s message? Do you consider your business a “people company”? Do your customers feel that they can directly communicate with you and get a sincere appreciation for their needs? It’s not the easiest thing in the world to do, especially if you run a large company with numerous customers.
But, that’s where MeloTel can step in. We work in conjunction with companies to help build their brands. Our Bloggers For Hire department, for example, is what assists businesses in having a voice that communicates directly with their target audiences. Speaking of voices, our Voice Talent Production team literally lets your brand message be beautifully heard!
More and more companies across Canada are switching to MeloTel. And we believe that being a voice of the people is a big reason as to why. We hear your voices so that they may be heard by others. To discover how MeloTel can help make your message clearer to your clients, give us a call at 1-888-MELOTEL.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"