At MeloTel, we often talk about the importance of offering customers the ultimate experience. We know that it is a healthy combination of great products and services in addition to impeccable customer service that makes any business great. So naturally, we strive to meet the highest standards possible and actually set out to exceed them any time we can.
Achieving such great heights in the eyes of our customers, however, cannot be achieved without a strong and dedicated team. And this is why we believe that teamwork is everything. In the coming weeks, you will be learning a lot more about the various members of our team.
Each of them coming from unique backgrounds, skill sets and experiences, the members of the MeloTel Team make up one of the most talented groups in business today. And like any good General Manager, our company’s President, John Meloche has taken his time to assemble a team that makes him confident that optimum results will always be guaranteed.
And what makes up a good team? Well, just like in sports, everyone needs to be able play his or her position perfectly. There are, of course, many cogs in the wheels that run the MeloTel engine…so to speak. And as mentioned, you will come to know a lot more about them soon. But, it takes a certain mindset, as well, to make up a good TEAM.
Togetherness. For a team to function well, there must be a unified goal that everyone agrees upon, and is willing to work towards. Whenever you have a team member who is opposed to the ultimate goal, your efforts will be thwarted. Everyone needs to be on the same page putting in equal amounts of effort. Our team is all about togetherness.
Efficiency. As mentioned, every team member must be able to do his or her part. A job well done is a play for the team that brings the entire group closer towards its unified goal. Team members must be able to depend on each other to get their respective jobs done. That helps MeloTel to function as a well-oiled machine. Our team is all about efficiency.
Attitude. Positivity goes quite a long way when you’re working with such a diverse group. A positive attitude from each and every team member is pretty much mandatory if you want everyone to work together as a cohesive unit. It’s important to have fun, believe it or not. And it’s important to have the support from your co-workers to stay motivated. Our team is all about having a positive attitude.
Motivation. Always striving for more is the MeloTel way. No one on the MeloTel Team is interested in complacency. It’s made up of individuals who continually enjoy taking things to the next level. Being innovative and always working on ways to be better are key character traits you’ll find in the members of our staff. Our team is all about having motivation.
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"