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VOIP Service Provider
in Canada
March 23, 2015

Making The Necessary Changes To Better Your Business

Spring is here! Although it doesn’t feel like it, does it? At least, in the Greater Toronto Area where MeloTel is headquartered, it seems as if winter isn’t quite ready to let go of its grasp. With temperatures in the -10 degrees Celcius area today, it appears as if spring will be making a fashionably late appearance. When will this weather change? Perhaps, we’ll just have to be patient. Especially in the business world, patience is a virtue.

It’s a cliché perhaps, yes. But it doesn’t make it untrue. We all need to be patient when expecting change to arrive. As mentioned on our blog last week, we have some changes that are about to take place, here at MeloTel. Our recent photo shoot marked just the beginning of some exciting new changes to the visuals of our company website. We are slowly, but surely putting them all together in order to unveil our new site in the near future.

What changes are you looking to make at your company? Are there ways that you can improve your products and services? Can you enhance your customer service practices? At MeloTel, we feel that there is always room for change. This is why we are so excited about our Customer Satisfaction Survey. Rolled out at the beginning of 2015, this survey strives to attain information from our clients about the ways in which we can improve our customer service.

With the intention of providing the best possible customer service in the telecom industry, MeloTel is only too happy to receive feedback from clients who have had recent interactions with members of our technical support staff. Have you taken our survey? It will only take you a couple of minutes to complete. And, just in case you weren’t aware, it will automatically enter you into our monthly draw for a $100.00 giveaway!

With this being the last week of March, it marks your last chance to enter into this month’s contest for the cash. As far as we’re concerned, it’s a small investment to make in order to bring about big changes. And it has certainly gone a long way in exciting our clients. Of course, we’re only too happy to do so, as our clients mean a lot to us. As a business owner, your customers must certainly mean a lot to you as well.

Doing what is necessary in order to continually please them is a big part of your job. Resting on your laurels and simply assuming that you have attained your customers’ loyalty isn’t exactly a good plan for business longevity. So as we asked earlier – are there any changes that you would like to make? We would recommend upgrading your telephone system to one that utilizes the many benefits of VoIP technology.

MeloTel’s VoIP Commercial Telephone services come with a wide variety of Telephone Features that will work wonders in providing you with ways to communicate that you never before thought possible. Voice Mail in your Email, Automated Attendant Receptionist, Dial By Name Company Directory, Call Routing, Music On Hold, Out of Office Options and Mobile Conferencing are just a few of them.

At MeloTel, we’re determined to help our clients make the necessary changes that will allow them to enhance their own customer service regimen. Strong communication is an essential trait of a successful business. And our VoIP telephone services have been known to vastly improve your ability to communicate with your customers. Learn more of their amazing benefits by contacting us at 1-888-MELOTEL today!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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