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The Most Reliable & Trusted
VOIP Service Provider
in Canada
March 14, 2014

Make MeloTel Your Support System

SupportRunning a business can be tough. It should not come as a surprise to you that you’re bound to have bad days. But just because there should be no surprises, it doesn’t mean you’re not going to be put off by situations that don’t go your way. When you’re having a rough go of it, it’s important to have people who are important in your life support you. Sometimes all you need is a listening ear.

Last week, we blogged about MeloTel’s ability to have that listening ear. Admittedly, many of our products and features were conceived following conversations we had with clients. We learned directly from our customers what things they needed to have put in place in order to make their lives easier. We then implemented those ideas into new features.

Many of our conversations cover the topic of communication. And many of our clients have admitted to having tough times staying in constant contact with their most important clients. As any business person knows, missing an important call could mean the end of an important contract. “I need a way to ensure that I’m not missing out on any important phone calls,” we’ve often heard.

Single Number Reach. For the business owner on the go, our Single Number Reach feature is a simply a dream come true. It is a virtual phone number service that allows our clients to forward their local numbers to up to five different numbers of their choice. That means that no matter where you are in the world, when someone calls that all-important number of yours, you get the call.

You can forward your business number to your office phone, your home phone, your smart phone and any other number that you wish up to a total of five. The feature also enables you to receive voicemails that are sent to your email inbox. With Single Number Reach, you are guaranteed to never miss another important call again. MeloTel comes through when you need it the most.

At MeloTel, we’ve also had numerous conversations about advances in modern technology. Many business owners throughout Canada admit to not being too tech-savvy. As a result, they feel that they’re missing out on many opportunities, as their inability to update websites or social media profiles keeps them in “the stone ages”. MeloTel has answered the call here too.

Web Design Services. Our web design team is fully capable of handling all of your online presence issues, so that you don’t have to. We offer clients a variety of packages that suit both their business needs and work within their budgets. Whether you’re looking for a simple brochure website or a fully functional online shopping cart system, our web design staff has you covered.

We will have your company looking ahead of its time, never mind “behind the times”! Simply entrust MeloTel with your next project and we promise to make your life easier. Things can get tough for your business from time to time. But there’s never reason to lose hope. Consider MeloTel the type of friend who is always here to offer a listening ear and a helping hand. Give us a call at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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