With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So, have you? Many North American business owners put “grow my business” on their lists of resolutions. But, in order to do so, it’s important to adopt new and innovative practices. The MeloTel team knows a thing or two about innovations that help businesses to grow. Let’s take a look at a few of our favourites!
MeloTel’s cloud-based Commercial Phone Services allow you to do away with archaic telephone landlines while providing you with a long list of incredible calling features. Among them are Call Waiting, Caller ID, Conference Calling, Call Transfer, Incoming Call Routing, Out of Office Options, The MeloTel VoIP Panel, Custom Hold Music and Voicemail to your Email
With MeloTel’s Custom Hold Music feature, you don’t necessarily have to have actual music playing. Instead, you can play your own recorded advertisement so that your callers are well-informed of all of the goings-on of your company. With Voicemail to your Email, all of your voicemails are sent to your email inbox as mp3s, making it a lot easier to get to them on any device and respond to your clients a lot quicker.
All websites are in need of regular updating. But do you find that you have neither the time nor the expertise to update your website yourself? At MeloTel, we offer Website Maintenance Services by a highly-skilled, competent and dedicated staff.
We strive to offer exceptional service in an expeditious time frame, while providing the personal attention you deserve at a fraction of the cost of hiring a full time in-house web designer/developer. Allow us to update your website for you so you can concentrate on your job as a business owner!
Do you own and/or operate a call centre business? With MeloTel’s Monitor/Whisper Control Panel, call centre managers can “monitor” calls live while being undetected. The service also lets you “whisper” suggestions or jump into conversations whenever reps are in need of assistance.
By using Monitor/Whisper Control Panel, you’ll be able to make quick and significant customer service improvements right away. In the event that an interaction between a phone agent and a customer requires a supervisor’s intervention, you can quickly “barge-in” to immediately assist and resolve the issue.
Yet another call-centre must-have, DaFeeder Preview Dialer is a simple web-based telemarketing software that allows even the most inexperienced computer users to manage campaign dialing and dispositions. This revolutionary service is rethinking how web-based technology can help small and medium-sized businesses manage their telemarketing, customer acquisition and political survey strategies.
DaFeeder Preview Dialer offers numerous features that enhance effectiveness, drive sales, improve customer satisfaction and provide insight into performance. There’s no better time than now to give DaFeeder a try. By signing up with MeloTel today, you’ll get to enjoy the benefits of DaFeeder Preview Dialer FREE for 30 days! There is no commitment or obligation attached to this offer. It’s a totally risk-free opportunity. The offer expires March 13, 2020.
For more information about any and all of our favourite business-growing innovations, please don’t hesitate to call MeloTel at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"