The MeloTel team has long been committed to its customers. On a daily basis, we strive to provide the best possible customer service in the telecom industry. Truth be told, we work to offer the best customer service in any industry! Part of doing that involves getting to know our customers personally. We take great pride in the relationships we’ve developed, knowing that they’ve helped us grow our customer base with the help of referrals.
Adding the personal touch to our customer service regimen was a no brainer for our team. As a smaller company, it’s something that’s practically mandatory. Larger corporations with huge customer bases and staffs aren’t able to develop the personal connections that can be had by companies like MeloTel. If you’re missing the personal touch from your customer service interactions, it’s a great reason to consider a switch.
At MeloTel, we pride ourselves on going the extra mile for our customers. Because we are a business that works with business owners, we know how much offering some free advertising is appreciated. This is why we have long committed to writing Client Spotlight blogs and newsletters. The way we see it, our business is only as successful as the businesses that we work with.
If we can do our part to help our clients become more successful, we know that we are doing our jobs. Our Client Spotlight blogs do just as the name implies. In each blog, we shine the spotlight on one of our clients by revealing to the world all of the great aspects about his/her business. Of course, we also highlight the relationship between MeloTel and the client to demonstrate just how beneficial it is to take on our services.
This past week, we interviewed Elias Abuaita for our latest Client Spotlight blog and newsletter. Eli, as we call him, is the co-owner of Toronto-based Envirotek Solutions. They provide cleaning and maintenance services as well as equipment to owners of restaurants, hotels, bars, banquet halls and clubs in the Greater Toronto Area.
Heralding the greatness of MeloTel’s cloud-hosted Commercial Phone Services used by Envirotek Solutions, Eli commented about how the relationship between MeloTel and Envirotek Solutions helped his brand grow.
“They’re amazing,” he told us of our team, “We get service right away, whenever we call in. Every time. We get help when we’re adding new employees, and we need laptops set up, they do it right away, we don’t even have to ask. When we’re adding new emails for new employees, adding or changing our voicemail greeting because we have new employees, they’re very happy to do it all the time.”
Simply visit our Client Spotlight Request Form and take a few moments to fill out the boxes provided. We’ll then contact you to set up an interview! For more information, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!