Do you hate computers? Don’t worry, you wouldn’t be the only one. Believe it or not, there are tons of people out there who would much prefer it if all of today’s technologies just disappeared tomorrow. Obviously, we’ve come a long way in the past few decades. Just a decade ago, who would have guessed we’d be able to instantly communicate with people all over the world with wireless devices that can fit in the palms of our hands?
Nevertheless, there are still many people who get frustrated when using today’s top gadgets. For some, computers, smart phones, tablets and other modern inventions present nothing but headaches. When these devices don’t work the way they were advertised or simply cease to function altogether, it can be quite aggravating for the non-tech-savvy individual.
“They drive me crazy, quite honestly,” admitted one of our colleagues, “Every time I use my computer, it freezes. Meanwhile, when others use it, it works just fine. I seriously think I’m cursed when it comes to technology. Sometimes, I’d like nothing more than to pick my computer up and throw it out of the window. Sadly, I need it for work each and every day.”
At MeloTel, we are well aware that not everyone is a tech genius. It’s a good thing our staff is comprised of many of them. That way, when any of our clients are having a rough time figuring out something with their systems, our experienced professionals are there to help. Our customer service is top-notch if we do say so ourselves. We encourage you to give us a call at 1-888-MELOTEL to find out for yourself.
“I felt embarrassed that I didn’t know what I was doing,” admitted one of our newer clients recently, “But when I finally got the courage up to contact MeloTel, I was both relieved and happy. The rep was so knowledgeable and friendly, it felt like I was contacting an old pal for help. I know now to not hesitate in calling MeloTel whenever I need help.”
Let MeloTel be the geeks you never became. We not only offer the hardware to come with our VoIP telephone services, we offer the assistance you need to get it all set up and working properly. We not only custom design your company website, we provide the step-by-step help necessary for you to manage it on your own. With MeloTel, you’re never up the creek without a paddle.
This is what it means to be your “MVV”, or Most Valuable Vendor. We believe in treating each and every relationship that we develop as our biggest and best client. And how is that possible? Well, for one, that’s the benefit of working with a smaller company versus a huge conglomerate. We treat our customers like real people, not arbitrary calls waiting in a queue.
Secondly, we understand what it is to be customers. So we make sure we treat all of ours the way we wish to be treated ourselves. Our staff works diligently to be up on all of the latest technologies so that our clients don’t necessarily have to. If you need help, MeloTel is the place where you can find it. That is our commitment to you!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"