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July 24, 2020

Keeping Your Team Safe And Sound During COVID-19

By now, you’re likely downright sick of hearing about COVID-19. So are we. If we never hear the words “coronavirus pandemic” again for the rest of our lives, it’ll be too soon. However, it’s important to take stock of what is going on here. This globally-spread virus is taking hundreds of thousands of lives. So, let’s just make clear that safety should be priority number one for everyone.

With that said, at MeloTel, we definitely feel your pain as a business owner. The pandemic has terrorized businesses from all industries, forcing many of them to close their doors for good. We hate that this has happened. The only thing worse, of course, are the losses of life happening all over the world. We’d simply like to take this opportunity to offer a few reminders of how to keep your team of employees safe and sound during COVID-19.

Keep the entire workplace clean.

Becoming a clean freak has practically become job #1 for entrepreneurs everywhere. With many companies having opened back up again recently, it’s imperative they keep their business environments regularly disinfected. Be sure to pay special attention to regularly-touched items. Everything from doorknobs to keyboards need to be given more than a simply once over with a disinfectant wipe.

All businesses are different, of course, so give specific focus to the cleaning requirements that apply to your company. Clean all of your tools and equipment before and after using them. Clean all work surfaces as well. Provide ample hand sanitizer to your team members and make mask-wearing a requirement when employees come into close contact with each other and your customers.

Speed up the checkout process.

Do you own a retail store? If so, you may likely already be limiting the number of people who enter your store at any one time. This is an important policy to uphold in order to maintain proper social distancing. You’ll want to make sure the checkout process is a safe one too. Place markers on the floor, near the checkout, if you haven’t already. This keeps people safe distances from each other.

As well, encourage contactless payment options. Most consumers are simply using the tap options on the credit cards and debit cards to pay for their purchases. Nevertheless, be sure to disinfect your POS terminal keypads often.

Have your team work from home.

If it’s possible, get your employees to work from home. For many businesses, this is a common practice right now. Are you equipped with the appropriate hardware and technology to enable your team members to work from remote locations? If not, we’d definitely love to speak with you about that!

Please don’t hesitate to contact the MeloTel team to inquire about how our cloud-hosted Commercial Phone Services can allow your employees to work from home. You’ll learn about CloudSoftphone, MeloSIP and several other features that will make transitions from office to home easy for your workers. You can also take advantage of Single Number Reach. If you can’t be in your office, there’s no reason to be inaccessible!

Call us today at 1-888-MELOTEL.

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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