In our last blog, we wrote about the concept of offering your customers something new. This should be a fairly regular practice at your business if you wish to generate more revenue over time. And who doesn’t? This works because it adds value to your already existing customer relationships.
As The Reseller Network explains, it’s both easier and cheaper to increase sales by tending to the needs of your current clients than it is to invest in advertising to get new clients. Asks the site, “Do you look out for opportunities to offer additional value added products?”
In the past few weeks, MeloTel has introduced Fantastico De Luxe, NOCStatus updates on Twitter, eFaxing, 1-900-Numbers and Residential Phone Lines just to name a few of our brand new services. In keeping with our mission statement to continually meet the growing needs of our client base, we strive to provide ultimate customer satisfaction by adding value to our current customer relationships.
As The Reseller Network puts it, “Why offer your customers 1 product if you can offer 2 or more, especially if you can offer an additional product that they really appreciate because it truly adds value?” In other words, it’s important to not be complacent. Keep looking for new products and services that will compliment your existing products and services.
Times change, as the website reminds us, so your company needs to evolve in the eyes of its client base. As we mentioned in our last blog, relationships take work. So there’s no need to rest on your laurels. Just because you have secured a customer doesn’t mean that customer will be around for the long haul.
Give him or her a good reason to maintain and grow the strength of the relationship. Staying ahead of the competition means keeping your clients away from them! And how do you do that? By providing them with new and innovative products that will add value to what you have provided them in the past.
At MeloTel, we don’t just provide you with the phone numbers, but the phone as well. We don’t just register your domain name, but we design your website too. We won’t just blog for your website, but we will design your company logo also. If we can make your customer experience greater, we will do it!
If there’s anything that we haven’t done for you that we can do to make your experience with MeloTel that much better, let us know! Give us a call at 1-888-MELOTEL and let us know how we can add value to our relationship with you. It’s important to us that you’re happy. In the end, that is what makes us happy too!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"