Customer Service, MeloTel Features, MeloTel News

Just How Easy Is It To Make The Switch To MeloTel?

At MeloTel, we’re only too happy to add new business owners to our list of clients. The only way to grow our business is to help other entrepreneurs grow their own. Our long list of cloud-hosted services have been assisting small to medium-sized business owners in North America to expand their horizons for nearly a decade now. And we’d love nothing more than to help your business too!

We understand, however, that making the switch to MeloTel may appear to be risky decision. Understanding that we’re not as big a company as a number of other telecom companies out there, we put a lot of effort into developing our customer relationships. We know that, unlike larger corporations, MeloTel is able to provide personalized customer service that is comprised of knowing each of our clients by name.

Knowing you by name is only the beginning. More importantly, we insist upon getting to know each of the specific needs of your business. We definitely don’t provide a “one size fits all” solution. By providing a myriad of different services that enable you to choose from different tiers based on your needs, we’ve been successful in offering a “fits like a glove” service model that uniquely satisfies each of our clients.

We insist on making switches as painless as possible!

Before you make the switch to MeloTel, we make it a point to discuss with you your company’s current setup. This helps us to discover what is working for your business and what is not. Our consultation process is designed to inform our team about your company’s specific needs. This allows us to generate a quote for the services that best suit your company.

After you have reviewed and accepted our quote, we can go to work on setting you up with your new VoIP-based telephone system. And this can all take place within the same day! The switch is both super quick and incredibly cost-effective. Not only do we port your current phone numbers for free but we also don’t charge any setup, activation or shipping fees.

Once you become a MeloTel client, you’ll have full access to our technical support team. The team is available to assist you from Monday to Thursday between 8:30 a.m. and 6:00 p.m. and Fridays from 8:30 a.m. to 5:00 p.m. During those times, we can answer any questions you have and instantly make any changes to your setup that you need.

What else does MeloTel offer?

In addition to our VoIP-based Commercial Phone Services, we also provide Website Maintenance Services to ensure that your company website continues to maximize your potential to welcome new customers. As well, we offer Bloggers & Creative Writers For Hire to ensure that both your website traffic and social media attention significantly grows. We also offer DaFeeder Preview Dialer which is an excellent online tool for call centre employees.

To be perfectly honest, we’re only just scratching the surface here! To learn more about any and all of our cloud-hosted services, please don’t hesitate to contact MeloTel at 1-888-MELOTEL or use the Live Chat feature on our website!

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