At MeloTel, we’re only too happy to add new business owners to our list of clients. The only way to grow our business is to help other entrepreneurs grow their own. Our long list of cloud-hosted services have been assisting small to medium-sized business owners in North America to expand their horizons for nearly a decade now. And we’d love nothing more than to help your business too!
We understand, however, that making the switch to MeloTel may appear to be risky decision. Understanding that we’re not as big a company as a number of other telecom companies out there, we put a lot of effort into developing our customer relationships. We know that, unlike larger corporations, MeloTel is able to provide personalized customer service that is comprised of knowing each of our clients by name.
Knowing you by name is only the beginning. More importantly, we insist upon getting to know each of the specific needs of your business. We definitely don’t provide a “one size fits all” solution. By providing a myriad of different services that enable you to choose from different tiers based on your needs, we’ve been successful in offering a “fits like a glove” service model that uniquely satisfies each of our clients.
Before you make the switch to MeloTel, we make it a point to discuss with you your company’s current setup. This helps us to discover what is working for your business and what is not. Our consultation process is designed to inform our team about your company’s specific needs. This allows us to generate a quote for the services that best suit your company.
After you have reviewed and accepted our quote, we can go to work on setting you up with your new VoIP-based telephone system. And this can all take place within the same day! The switch is both super quick and incredibly cost-effective. Not only do we port your current phone numbers for free but we also don’t charge any setup, activation or shipping fees.
Once you become a MeloTel client, you’ll have full access to our technical support team. The team is available to assist you from Monday to Thursday between 8:30 a.m. and 6:00 p.m. and Fridays from 8:30 a.m. to 5:00 p.m. During those times, we can answer any questions you have and instantly make any changes to your setup that you need.
In addition to our VoIP-based Commercial Phone Services, we also provide Website Maintenance Services to ensure that your company website continues to maximize your potential to welcome new customers. As well, we offer Bloggers & Creative Writers For Hire to ensure that both your website traffic and social media attention significantly grows. We also offer DaFeeder Preview Dialer which is an excellent online tool for call centre employees.
To be perfectly honest, we’re only just scratching the surface here! To learn more about any and all of our cloud-hosted services, please don’t hesitate to contact MeloTel at 1-888-MELOTEL or use the Live Chat feature on our website!
“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"
“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"
“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"
“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"
“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"
“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"