Working from home has become a commonplace facet of many a job throughout North America. Thanks to the coronavirus pandemic, people have been forced to set up offices in what are usually their living spaces. This necessary step has been an important way for us all to help stop the spread of COVID-19. But, for many, it’s provided an unfamiliar working situation.
Let it be known that pandemic or no pandemic, working remotely is a hugely popular part of many a professional’s lifestyle. Even when we’re finally passed the current crisis, it will be important to find ways to get your employees to work from locations other than your office. MeloTel’s Commercial Phone Services can help you to do that!
That means they use the internet instead of traditional landlines. Benefit number one is that any of your team members can make and take calls, using their business extensions, from any location where they have internet access. Callers will be none the wiser. Your associates can be reached with the same phone number no matter where in the world they may be!
As far as your customers are concerned, there will be no difference in call quality whether your worker is in the office, at home or in a hotel lobby. And that is achieved through such automatic features as the Cloud Softphone. As we pointed out, earlier this month, many MeloTel clients aren’t even aware that they can download a FREE app to use their smartphones as their business phones.
As a heads up, MeloTel’s Founder and CEO, John Meloche decided to create a video about cloud softphone by MeloTel and upload it to YouTube. In it, he details the many benefits of the service. Watch the video HERE!
To highlight, cloud softphone is a SIP-based phone. It uses a Wi-Fi or cellular data network connection to make and receive calls through your MeloTel account. Once hooked into your MeloTel phone system, you can start making calls using your company caller ID. It also allows you to reach co-workers with extension to extension dialing. Perhaps the best part is that you’ll never use your own cellular minutes!
They include a highly secure service with exceptional voice quality; the fact it works using Wi-FI, LTE or any other high speed internet connection and PUSH notifications (so you don’t need to keep the app open all the time). In addition, the service is fully integrated so you get no dropped calls when you receive calls from your native phone line.
As well, you can leverage your smartphone’s contact list and contact favourites. You can also take advantage of such features as call display; voicemail indicator; speaker phone, mute and hold functions; Bluetooth capabilities; Do Not Disturb mode; call recordings; ringtones and contact avatars.
Here’s one last reminder. If you already take advantage of MeloTel’s Commercial Phone Services, you may register your extension to the cloud softphone app for FREE! For more information, please don’t hesitate to call us at 1-888-MELOTEL.
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“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"
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“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"
“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"