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October 4, 2019

Is It Really Worth It To Use VoIP Phones At Your Business?

We’re willing to bet that if you’ve never used a cloud-hosted phone service before, you likely don’t know what all the fuss is about. After all, you’ve been using your landline-based phone service since you started your business and haven’t had many issues, right? Why fix what isn’t broken?

Well, at MeloTel, our decade-plus of experience has proven to us that most business owners aren’t aware of just how “broken” their telephone services really are. In other words, they don’t know what they’re missing! Sure, their landline phones may provide them with what they assume phones should provide them – the ability to make and take calls. However, those who have made the switch to VoIP know how much more their phones can do.

There’s a lot more to VoIP than making and taking calls!

With a cloud-hosted phone service, you are able to take advantage of other communication services like teleconferencing, video conferencing and even receiving voicemails and faxes in your email inbox. MeloTel’s cloud-hosted Commercial Phone Services come with such features as Conference Calling, Call Transfers, Incoming Call Routing and Custom Hold Music as well as  Call Waiting and Caller ID.

“Many VoIP programs also allow for chat capabilities, video calls, video conferencing, and even screen sharing,” informs, “Not only that, but you’ll be able to see if your employees are available through presence technology, as well as giving them more ways to stay connected.”

With VoIP, you don’t even need to use a phone!

A VoIP phone lets you keep in touch with people in ways that were once unimaginable. And that’s because you don’t even need a phone to make and take your calls. Unlike with landlines, a cloud-hosted phone service only requires an internet connection – not a traditional phone jack. As a result, you have the ability to conduct business over the phone using any device you wish – as long as it’s connected to the internet.

“Mobile and Desktop VoIP Apps are available that can turn just about any device into a call-making machine,” explains Reuben Yonatan on, “Smartphones, tablets, laptops and desktops can all quickly be enabled to make phone calls through VoIP telephony. When cell phone batteries die, or you want to save minutes on a limited phone plan, you can still make important phone calls with these VoIP-enabled devices.”

Take your business number with you on the road!

If you’re a business owner who regularly works on the go, VoIP is definitely for you. You no longer have to give out your cell number if you don’t want to. Your business number can easily be forwarded to any device of your choice through innovative features like Single Number Reach. It enables you to forward your number to up to five different devices that will all ring at the same time when your number is called!

For more information about any and all of MeloTel’s cloud-hosted services, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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