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The Most Reliable & Trusted
VOIP Service Provider
in Canada
April 4, 2018

Introducing Our New Pre-Authorized Debit Agreement!

MeloTel clients are no strangers to new innovations. Our team prides itself on continually improving our customer service practices while also introducing creative new ways to make the lives of our clients easier. Yes, we herald MeloTel as a one-stop shop for all of one’s business needs. But, we also place heavy importance on our customer service standards. At the end of each work day, we ask ourselves one simple question: “What did we do to improve the lives of our customers today?”

Naturally, our customers are the people who can best answer that question. And they do so by continually letting us know about their greatest needs and concerns. As of late, we’ve received many questions about the ways in which payments can be made to MeloTel for its services. And we’re elated to announce that we have an answer to that question that will make the payment process easier than ever!

We now offer a much easier way to do business with MeloTel by offering Pre-Authorized Debit!

No longer will any MeloTel client have to remember to manually process their monthly payments to maintain their services. Our new pre-authorized payment solution provides you with a wonderful set-it-and-forget-it convenience. By taking a minute or two to fill out our new Pre-Authorized Debit Agreement, you will be able to have each of your payments pre-authorized as debits on the first of each month.

And you can choose any payment method you like! Thanks to modern-day advances in payment technology, you certainly have a lot of choices. You have the option of making your pre-authorized payments by credit card, email money transfer (EMT), ITEX Barter or even Cryptocurrencies such as Bitcoin, Etherium and Ripple.

You asked for it, so we delivered!

Enjoy the ability to pay for your MeloTel services without having to lift a finger each month. To take advantage of this convenient new way to take care of your payments to MeloTel, simply take a few minutes to complete our new Pre-Authorized Debit Agreement. Simply download it, print it, fill it out and send it back to us! You may either fax it to 1-866-610-6659 or email it to billing@melotel.com.

By completing and signing the form, you will allow MeloTel to debit your specified account on the first of each month for any of the regular services we deliver to you. We will not, however, use the pre-authorized payment system to have you pay for any service you may have requested on a one-time basis. For those charges, we will request separate and unique authorization from you.

Pre-authorized debits are for regularly monthly charges only.

And each month, MeloTel will provide you with ten days written notice of the amount of each regular debit. You may also opt out of pre-authorized debits whenever you wish. All you would need to do is send written notification to MeloTel about your choice to terminate at least ten business days before the next debit is scheduled.

We can’t imagine you’d want to opt out once you opt in! We are confident that the new Pre-Authorized Debit Agreement will add to your enjoyment of being a MeloTel client. If you have any questions, please don’t hesitate to contact us at 1-888-MELOTEL or use the Live Chat feature on our website!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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