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The Most Reliable & Trusted
VOIP Service Provider
in Canada
September 8, 2014

Introducing Mohsin Kazmi!

At MeloTel, we are always thinking of ways to improve our services. In an effort to provide our customers with the ultimate experience, we know that it’s important to have a team bolstered with professionals who each possess a level of expertise in areas crucial within the telecom world. And with that, it is with great pleasure that we introduce you to our brand new Systems Administrator, Mohsin Kazmi!

Talk about possessing a level of expertise! Mohsin comes to us, after having recently relocated from his native Pakistan, possessing both a Bachelor of Science degree from Punjab College as well an MBA in International Business from the University of Wales. More than just his impressive academic achievements, Mohsin’s penchant for all things Linux is quite astonishing. MeloTel’s President, John Meloche has already gone so far as calling Mohsin a “life saver”.

“We’re super happy to have a man of his calibre backing our best interests,” said John. It’s no secret that Mohsin is quite proficient at his job. Just hearing him rattle off the list of duties he happily undertakes as MeloTel’s Linux System Administrator is enough to raise eyebrows. “I’m monitoring the servers,” explains Mohsin, “Whatever we have in our data centre. I monitor services, data bases, users logged in to servers, security, monitoring, generating keys, IP cables, firewalling.”

If you’re not totally familiar with the ins-and-outs of such a role, you’re not alone. Mohsin is very skilled in areas that are integral to the MeloTel brand, but are not easily found. In fact, it’s not surprising that Mohsin’s love for technology started at an early age. The recently-turned 31 year-old admits that playing videos games on his PS3 system is still one of his favourite pastimes. That is, of course, if he finds any time apart from raising his three year-old daughter with his wife of four years.

Mohsin’s addition to the MeloTel Team, however, does a lot more for our company than simply provide an expert behind the scenes. In his short time with the company, he has already neatly fit in with the rest of his new family as a positive addition. “Because it’s my second job in Canada, I’m still learning how business is run in Canada. It’s been quite an experience,” he admits. One of his favourite parts of the experience, he says, is how positive the MeloTel working environment is.

“The environment of the office is really good,” he reports, “John is the CEO, but he’s more like a friend. Everybody is quite supportive. You can discuss personal things with them. They give you ideas, they give you suggestions. And if you are providing them with any ideas or suggestions, they don’t just ignore it. To be very frank, it’s quite friendly here. I’m enjoying it.” Positive thinking, by the way, is also something that Mohsin has practiced from a young age.

He thoughtfully credits his father for making him the man that he is today. “My personal inspiration is my father,” says Mohsin, “Whatever I’ve learned in my life is because of him. My favourite personality is my father. The way he speaks, the way he behaves. To be very frank, I’ve always tried and I will keep trying to copy him. He’s a very positive-thinking person.” Is Mohsin a perfect fit for our team or what?

We’re happy that we were actually able to celebrate Mohsin’s 31st birthday with him last week. Treated to lunch by his new team, Mohsin has been welcomed to MeloTel in way that is fitting with the company’s unwritten mantra. “We strive to make lives easier.” With Mohsin as our new Systems Administrator, we’ve taken great strides to ensure that this remains true for our clients for the long haul.

Welcome to the team Mohsin!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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