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The Most Reliable & Trusted
VOIP Service Provider
in Canada
June 5, 2014

Introducing Michael Paz!

At MeloTel, we have often referred to the members who make up our staff as part of “The MeloTel Family”. And as our family continues to grow, we couldn’t be keeping more true to that moniker. We’d like to invite you to join us in welcoming Michael Paz as the newest member of our family! And just in case the surname of our brand new Administrative Assistant sounds familiar, there is no reason for a double take. Michael is indeed the younger brother of MeloTel’s Vice President of Operations, Carlos Paz.

“Carlos used to change my diapers as a kid,” admits 18 year-old Michael, “Growing up, we did a bunch of things together like going biking, camping and even learning boxing.” Recreational activities are far from the only life experiences that big brother Carlos has shared with Michael. The younger Paz sibling admits that learning how to pay attention to detail and getting a firm grasp on how to exhibit professionalism have been other benefits to growing up as Carlos’ baby brother.

But what has Michael learned that can help him excel as a member of The MeloTel Team? “I’m a quick learner,” he asserts, “I’ve learned a lot through my many experiences in both school and being on the job.” At such a young age, Michael actually does boast quite the résumé already. A recent graduate of Winnipeg’s Technical Vocational High School, his electrical diploma underscores a skill set that is primed for the development of quite a career in the telecom industry.

In addition, with a number of years working in the sales of electronics such as televisions and car audio equipment, Michael possesses both a vast knowledge of the industry and an excellent grasp on customer service. “I’ve learned a lot about handling customer concerns by working alongside top sales people,” Michael reports, “I think it’s an important part of being a professional – knowing your stuff and how to please the people who are interested in it.”

With Michael’s current duties involving call management, his voice just may be the first one you hear when you call 1-888-MELOTEL. Be sure to share a few words with this up-and-coming talent. The self-professed jazz music fan with a special interest in the Wisconsin-based Youngblood Brass Band, Michael’s aspirations within The MeloTel Family are far-reaching. So what exactly does Michael have planned?

“I want to be a bigger part of MeloTel,” Michael confirms, “I look forward to gaining many years of experience. I think that my ability to learn quickly, retain information, and think outside- of-the-box will help me to come up with solutions that will get me further in this company.” It’s that outside-of-the-box thinking, by the way, that has truly sparked Michael’s interest in joining MeloTel. Working with big brother aside, MeloTel’s penchant for providing innovative services is something he loves being a part of.

“I really like that MeloTel has leading technology that is a big part of the future,” says Michael “I’m glad to be a part of that.” But what technologically-advanced feature offered by MeloTel is Michael’s favourite? “I do like Single Number Reach,” he informs us, “Especially for people who are running their own businesses. Entrepreneurs who are working for themselves can really benefit from this feature that makes sure they don’t miss calls no matter where they are. I don’t know that anyone else offers that. “

Only time will tell what innovative and outside-of-the-box ideas that the former high school football star will come up with. With both his wide range of talents and infectious positive attitude, Michael is primed to become a star in the telecom industry. Who knows? Could we be looking at the next boss when John Meloche calls it a career? “I see myself being a big part of the future of MeloTel,” says Michael Paz. And we couldn’t be happier about it.

Welcome to the family Michael!

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Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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